The AT&T Store offers a mix of customer experiences. Some customers appreciate the professional and helpful service from employees, particularly highlighting Esmeralda for her understanding and knowledge. Others, however, express frustration with long wait times and inconsistent service, noting issues with hidden payments and difficulty resolving problems. While the store's employees are often described as courteous, the limited staff can lead to longer waits for assistance. Despite some challenges, many customers recognize the quality of service and recommend visiting the store, especially when served by knowledgeable representatives. Overall, the AT&T Store strives to provide good customer service but faces challenges with staffing and communication.
Just don’t like the prices of the payments to jump up and down. Went with them cus they had better service which is the true but the hidden payments going to finish paying for the phone and going back to cricket
October 2023
I rate my visit a 4. I had to wait over 30 minutes to be assisted. The store had 2 employees working. The young man that attended me the as very professional and helpful.
July 2023
Miss Andrea was very kind and helped me and made the phone service at the Eagle Pass AT&T branch very easy.
