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December 2023 by Kolin
The service is very slow, I do not recommend this place.
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December 2023 by Doris
The service is very slow, I do not recommend this place.
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September 2023 by Ruben Lara
Good service
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September 2023 by Jaime Garcia
Terrible customer service. There is a lady there that actually sighed when I told her I was going to withdraw money.
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August 2023 by Juan Garza
Fast service
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July 2023 by luzero ortega
(Translated by Google) I went to get a new card, a girl named Lisandra took care of me. Super bad treatment I asked him to speak to me in Spanish since I don't understand much English. And she turned her face to me and then she started speaking to me in Spanish and she was super rude just because I asked her to speak to me in Spanish. I don't know why people act like they don't know if I speak it perfectly. I will change banks because the treatment is always super lousy.(Original)Fui a que me dieran una tarjeta nueva, me atendió una muchacha que se llama Lisandra. Súper mal trato le pedí que me hablara en español ya que no entiendo mucho el inglés. Y me volteo la cara y luego me empezo a hablar en español y se porto súper grosera solo porque le pedí que me hablara en español. Nose porque la gente se hace como que no saben si me lo hablo perfectamente. Me cambiare de banco porque siempre el trato es súper pésimo.
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July 2022 by Rick Yong
Why is the service so horrible? They won't even look your way as theyre gossiping with eachother and theres a line
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April 2022 by Jose Landa
(Translated by Google) Pure incompetent people more than 1 hour pure people without desire to work(Original)Pura jente incompetente más de 1hora pura jente sin ganas de trabajar
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December 2019 by Kaity Love
VERY slow service the drive through. They took 35 min to for a simple deposit with NO LINE
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August 2019 by Aracely S
Poor costumer service... ??
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August 2019 by EARL D
JUAN VILLAREAL JR. WILL BE THE REASON I WILL NEVER DO BUSINESS WITH IBC. HORRIBLE CUSTOMER SERVICE. JUAN VILLAREAL JR , THANK YOU FOR HELPING ME MAKE MY DECISION TO TAKE ALL MY MONEY TO ANOTHER BANK.
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August 2019 by Aracely Sanchez De Hoyos
Poor costumer service...
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March 2018 by Brenda Estrada
Terrible customer service and understaffed all the time .
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July 2017 by Alex De la cruz
No contestan el telefono
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March 2017 by Eric Gutierrez
Horrible experience. Waited 30-40 minutes in a line of 5 people because there was only one teller and a new procedure for approval of transactions. Another ibc employee showed up, signed in on the computer in the back office and proceeded to text on her phone for the next ten minutes. She caught me staring at her on her phone and started shuffling paper around on the corner of her desk where she could face away from me and cover what she was doing with her back. Next thing she does is grab her phone and continue texting. Do not go to this IBC
