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June 2025 by Claudia Gonzalez
Been an IBC customer for a while only two times I’ve had an issue with them is at the IBC in schertz and at this location. Walked in with a cashiers check of which I wanted to be deposited into my account I did not need the cash and I was very clear with them about that. For some reason the man teller needed to get it approved !? Like really ! After 40 mins of waiting he came out with the lame answer could not deposit it because they couldn’t verify it with the other bank cashiers check was coming from which was Wells Fargo . Overall awful experience something so simple they made it so difficult! So I opted to go to the IBC Seco Mines and in about 10 mins all was verified and my check was deposited thanks to the nice young gentleman who helped us, I unfortunately can’t remember his name .
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March 2024 by Izac Leija
Got attend and everything was quick and smooth ?
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October 2023 by ROBMONEY
Transferred to 4 people just for them to tell me to come into the bank. My account is in "dormant status" and they have take 5 dollars away from my account for about a year. Speaking to their customer service line was a joke. Constant annoying ads and forced surveys being forced down your throat. I do not even want to be on the phone and IBC bank thinks I feel like taking a survey. So now I have to make a 1 hour trip to the bank just to take my money out. Go with a credit union
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September 2023 by Jesus Gonzalez
Easy deposit with my faithful security!!!
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August 2023 by Lil Bill
Great customer service from the bank representatives and tellersI always feel super welcome and get showered by greetings when I go inRecommended 10/10
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June 2023 by Jesus Gonzalez (Zeus)
Easy deposit with my faithful security!!!
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January 2023 by Simon Perez
Terrible customer service
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September 2021 by Teresa Z
Terrible service, long wait time
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August 2021 by No one Z
Terrible service, long wait time
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April 2021 by Jerry Brook
My favorite bank in town. Friendly staff and quick.
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December 2020 by The Can Man
Bad customer service blows loads
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May 2020 by Pedro Guzman
Bad Customer service..
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September 2018 by Solange Perez Guerrero
1/2 half hour waiting , ridiculous. And not even a thank you .
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June 2018 by Solange Guerrero
1/2 half hour waiting , ridiculous. And not even a thank you .
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March 2018 by Kenya Morales
The slowest bank I've been to. Incredibly understaffed. It took 30 minutes to make a single transaction.
