James Avery Artisan Jewelry is known for its friendly and helpful staff, providing excellent customer service. Customers appreciate the fast service, especially when fixing jewelry or picking up orders, and enjoy the great selection of charms in sterling silver and gold. The store offers a welcoming environment, with exhibits explaining the charm-making process for interested customers. Many visitors are willing to travel long distances, trusting the staff’s helpfulness and the quality of the jewelry, and plan to return for more charms and jewelry needs.
Drove over sixty plus miles to get my bracelet fix and was very pleased how fast it was fixed. The staff is very helpful and friendly. I will surely be back again soon for more charms.
July 2024
Excellent customer service. The manager is beyond helpful and super friendly! Great environment! The best customer service in Eagle Pass BY FAR!
January 2024
Great staff! Bend over backward to help.Great selection of charms in sterling silver and gold here.An exhibit is in store discussing the process of charm making for you die hard jewelry or James Avery folks.
