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November 2023 by Josh Dorsch
Entrance needs marked awesome location. Pricey but good.Rooms: Nice touches everywhere
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November 2023 by Michelle Kelm
I have stayed in this hotel a few times in the past. I recently had to cancel my trip and the staff (Jimena, Andrea and Manager) were all super helpful in the process and were extremely kind even though i felt like i was being a nuisance! I cannot express how great the staff was in helping me with this process. My stays have always been pleasant, very clean rooms and helpful staff! Very good price and location for this property! Thanks again!
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November 2023 by Robert Kondret
Absolutely the worst costumer service I have ever had at a hotel. I will never and my employees will never stay at a Microtel again. It's astonishing how bad it was.
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October 2023 by Judy O.
I am only giving 3 stars as the employees were all very friendly and kind. The rooms which look like they have been remodeled are nice and clean but super small... also there are signs all over about not messing up the towels or you get charged .. I mean I understand how hotels don't like people taking towels but they don't even want you to remove your make up with them ... I am like are u F king kidding me??! That's just ridiculous !!Rate is ridiculous and I know it's because they are close to the Kickapoo casino..It's actually a nice place and it was quite but the towel fiasco and the jacked up price on the weekend will having me looking else where .
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August 2023 by S Lynch
The front desk staff are all great ladies, the rooms are adequate my only problem is the maid service never like to vacuum the floors. And they need to handle the bug problem before it gets out of hand.
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July 2023 by Maria Perez
It seemed expensive to me for such a small room, but the name says it's a microhotel, the bathroom had some dead bugs, nothing serious, it's good that they weren't cockroaches, the staff was very friendly.Rooms: They are small for the price, but it was comfortable.
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July 2023 by Margaret Castaneda
Dead roaches in the bathroom for weeks, green on the faucet, torn sheets and dirty wash cloths. Working travelers stay
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July 2023 by Tressa Matthews
Overall good experience. Staff very friendly and clean roomNearby activities: Great location to shopping and entertainment
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May 2023 by Nikki Lynch
Great friendly staff. Convenient location and plenty of parking.
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January 2023 by Laura Gunn
The hotel is clean and neat even though the hotel is older. Staff is very professional and friendly. The hotel rooms were clean with comfortable beds with nice linens and fluffy pillows. We were traveling for pleasure to visit The Lucky Eagle and couldn’t get a room at the casino hotel as it was a last minute decision. This hotel is about 4 minutes away. The staff helped us with getting an Uber driver and were very accommodating.
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January 2023 by James Black
Absolutely the best bang for your buck in Eagle Pass!! Love the employees and the rooms are everything you'll need! I stayed here several weeks for business and I was never disappointed! Keep it up Microtel! Oh, and there's a great little spot for breakfast right next door!
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November 2022 by Naldo C
Staff is nice. The hotel is dated. There is no pest control whatsoever. Lots of earwig insect and cockroaches roaming in the room.
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October 2022 by Vivian Shuffield
Was easy to make reservations over the phone. Staff at the front desk was very friendly and courteous. Even when my next visit reservations I had to call and cancel the day of. Oh and the pool was real nice and kinda secluded.
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October 2022 by Nettie Deluna
Room was clean and spacious. Front desk and others were very welcoming and kind. The casino is a straight shot to and from the casino.
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September 2022 by Rosaura Martinez
Very clean, modern room complete with all amenities and toiletry, wonderful and friendly staff overall. Breakfast was also spot on, continental but clean, organized and lots of options to eat. Totally recommend over any others around.