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February 2024 by Onel S.
Date is February 27th time is 4:30 p.m. I just stopped by my local Walgreens here in Eagle Pass Texas on East main Street and at the pharmacy while I was filling my prescription the cashier by the name of Tiffany was so delightfully helpful she went above and beyond to answer any questions that I might have had along with updating all of my information from more than 10 years ago from another state and another Walgreens location it truly is surprising to me in the kind of excellence in employee ship Walgreens has Tiffany is the cashier there at the pharmacy she's great I want to thank Walgreens and Tiffany for being part of my neighborhood I recommend this business to all my friends and family. thank you Walgreens thank you Tiffany.
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January 2024 by fernando lozano
Never available on phoneWill place you on hold 5 times then hang up !!!!!Idiots
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August 2023 by Bruce Garcia
Pharmacy has been “temporarily closed” the past several days. What a joke. Corporate should compensate clinical staff adequately to promote retention.
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September 2022 by Ileana Thomas
If I could give 0 stars I would, Every time my mom (only Spanish speaker) go there and try to use a coupon women employees (men are good employees) do not want to help her at all. Every time she go with coupon book in hand and give to the girls there and they said (every single time) can't help her, I mean they don't want to open the coupon book and scan it but, If i go there (bilingual) and I just talk to them in English they help in every thing. Walgreens that is be racist, don't think so?
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September 2022 by Diana Mtz.
Don't know what they meant temporary close??. Are you opening today 8/31/22?
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March 2022 by Rolando Garza
\"We will call you when your prescription is ready\" Not really
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January 2022 by Joanna Fragoso
Worst customer service ever. I scheduled a COVID test online and got there 15 minutes early, but there was a long line on drive thru. By the time I got to the window, it was 30 minutes past scheduled time. I waited only to get turned away and told to reschedule online. No explanations or anything. Guess I’ll have to wait and see if I have COVID because there are no open slots until days out. Now I have to miss work because I don’t know if I’m infected or not. Walgreens needs to get better customer service and figure out a better way to do testing if they are going to be continuously turning people away. Very disappointed.
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January 2022 by Lito rUb
Arrived at 8:00am. Walgreens Pharmacy does not open till 9:00am. Once opened we were told that prescription would not be filled till 10:30am. There were no other customers at pharmacy. The explanation was that they were gonna be busy filling other orders. We came back at 10:30am and we were told it medication would be ready at 11:00am. Returned at 11:00am and now they said they just spoke to pharmacist and it prescription medication will be ready at 11:30am. If not ready we will call doctor and have them transfer to maybe Walmart pharmacy. Walgreens has a good reputation. Although we had experienced nothing but grief the last two times we have dealt with Eagle Pass, Texas Walgreens. Last time for us. BTW... Airborne, Aleve & NyQuil is much less at Walmart.
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January 2022 by Shelbi Skates
If I could give 0 stars I would. This is the absolute WORST pharmacy I have ever dealt with. I called on the 21st to have my medication refilled, stopped by on the 22nd (a day AFTER they said it would be ready) to pick it up and they said it wasn't ready. I was on my way out of town and wouldn't be back until the 24th. I had enough to get me through, so I waited.. On the 27th my husband went to pick it up and they told him it was not ready AGAIN! So again, I waited.. He went back on the 28th and waited in line for nearly 20 minutes, finally he gets to the window at 8pm and the lady shuts it in his face saying they are closed. He went inside and they were helping another customer, yet when he asked for help they said they were closed and to come back tomorrow. So we go back today and wouldn't you know, they are closed due to staffing issues. I am now on 4 days without my medication! This place is a joke.
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September 2021 by Mayra Murray
The service in general is great however the pharmacy section is my favorite… Always attentive, always willing to help… Thank you for all you do!
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August 2021 by Tsion Habeshawit
Customer service doesn't help you, they don't give information.
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August 2021 by Margarita De La Cruz
good service. got my booster vaccine in a very timely manner. did not take long at all.
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February 2021 by Je nn
I don’t think they know how to work a curbside lol. Was waiting there for a while so went inside and all the employees were just standing and talking
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February 2021 by Jesus Garcia
I would give Eagle Pass Walgreens no stars if I could. On January 27, 2021 my elderly mother went to Eagle Pass Walgreens to pick up her meds that should have been just over $140 with insurance but Walgreens charged her credit card the full amount which was over $700. Shouldn't have been a big issue if she would have gotten some cooperation from the pharmacist who was no help at all and did not allow my mother to speak to a manager after requesting to speak to one. Then the pharmacist disappeared to the back and never returned. The lack of professionalism from this pharmacist is unacceptable. My mother called United Healthcare to try and resolve the issue. I am in Houston TX so I can't be there to help my mom resolve this unnecessary issue. Hopefully United Healthcare can help her. I pray Eagle Pass will get a CVS soon.
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November 2020 by JMac mjjjm7
Excellent place to go for your needs. Also very reasonable prices.
