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July 2023 by Dimara B.
I wish I could give it ZERO stars, the employees at the money center dept are useless. Why in the world would they ask for a proof of residency to pay a transaction???! All you need is a valid ID!!! They make everything so complicated and they sure have an ugly attitude too, this place is a joke!!
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October 2021 by Ernesto C.
If I could give this Walmart half a star I most definitely would! The customer service is the worst I have ever seen in my life!! They make you feel like it is such an inconvenience to them that you are there asking a question or when needing any type of assistance. When you walk out the door make sure you have your receipt or they will tackle you on the way out to your car. I once was followed out of the store and harassed because I had not seen anyone at the door. all I had in my hands was a box of liter that was too big for me to carry in the first place. I just wish Eagle Pass had a target so I would stop wasting my time here!
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January 2021 by Daisy D.
If I could give this store no stars I would. I would like to acknowledge that this store has poor service. What's up with changing the store policies? I understand there are rules but a customer service associate was rude and offer no help. Talked like she owned the store. Had to argue with her because I had 90 days to return when she argued it was 30. Called customer service online and made sure to state what was going on. Let me say that this Walmart has the worst service. I had no other option this is my closest Walmart. Other than that the other employees were reasonable and nice it's just the middle-aged short big lady that offered no help.
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November 2020 by Allen Dickerson
The service here is friendly.
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July 2019 by Marjorie Mata
staff is always timely even when they have a full house. i'll return with my friends.
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May 2019 by Johnathan Wilcox
service is always prompt even when they have a full house. service is typically good. this place has a great atmosphere. this place has many reviews for a reason.
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January 2019 by Sunny C.
This Walmart was a bit racist to the very few African Americans living here. I was followed around in the store and at me check out line I all of a sudden saw what appeared to be a manager and another guy standing in the clothes section looking right at me. I am a honest lady working like all the other people here, never stole a thing in my life and I know because of the color of my skin, darker than the Mexicans here, is why I was treated this way. No just cause other than being an African American. I intend on contacting their corporate office and the new stations if this happens again. RACI PROFILING is not loss prevention and never will be, however it can get you sued and fired.
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September 2018 by Jennifer L.
If you send money to someone with Mexican ID, make sure to include the middle and second last name. Even if you provide the reference number, and the sender's name and phone number, you won't get your money. The clerks in customer service only have bad attitude and zero people skills or knowledge. The go on an power trip and enjoy making life difficult for the costumers. If they don't like the job, they should just quit! This walmart is always crowded, but it's the only one here, so no other choice.
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October 2017 by BB B.
Unfortunately, it is always crowded. And frequently messy. Seen lots of Walmarts in the world. This has the unique problem of dual language and citizens in the store. People are polite, but it takes a while to check out, ALWAYS!