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September 2023 by Panda
It really shouldn't take 2+ hours for a scheduled oil change.They didn't say anything when we came in about them being behind or that things were taking longer than normal.We had to ask ourselves after waiting for over an hour for them to tell us that.When asked how much longer it might take, they said "soon," and another hour passed.I find this unprofessional. If told this was going to take a long time up front, we could have made alternative plans instead of waiting just to be kept being told soon.
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August 2023 by wesley mcmillian
Cassidy done an excellent job getting me just what I wanted and has helped me every time with service she would get 10 stars but there's only five available
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August 2023 by Carol Gilbreth
I had been looking at different Toyotas for several months. I had a 2015 Highlander that I loved and was ready for another one. Along came Jacqueline Parisi, and she researched all available (new and used) and would let me know about each one. SHE NEVER GAVE UP. We found the perfect car (Highlander Hybrid), and she has followed up with me even after the sale! BROWNWOOD BRUNER TOYOTA AND JACQELINE PARISI ARE THE BEST!
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August 2023 by Alicia Allen
Thank you Austin for helping my husband and I purchase our Toyota Tundra and Hyundai Tucson! We are so incredibly thankful for your patience and kindness! We came into the dealership doubtful but U helped make this happen for our family!Definitely ask for Austin if you’re looking for an upgrade or needing to trade in your vehicle!
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August 2023 by Edward Appah Jnr
I just purchased a car from this dealership and met a very helpful, patient and respectful Natalie; who took me through the entire process from showing to test drive until a decision was made and the deal was closed. It was very clean and the price was as advertised. They're very helpful and friendly. Overall, I would recommend this dealer to my friends.
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August 2023 by Lucas Smith
Sales lady was very nice and helpful, but service apparently can't even put on a skid plate properly. Sold us a car with a cracked head drove it for 2 days and it took like 5 months to fix it now the skid plate has came off three times and they can't install it properly wasted two 45 minute drives one way just to find out they ordered the wrong damn part after being told repeatedly which one it was. Extremely unsatisfied I would rate 0 stars if I could. Told us the car they sold us for almost 17k they'd only give us 8k for even after they put a new motor In it. Will NEVER use them again!! Apparently they only respond to positive review so don't guess they care about the rest of us who had a bad experience there!!
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August 2023 by Tracey McMillian
I love my HIGHLANDER!! And Cassidy Carruth was the best sales person. She was very helpful and made the whole process easy. I'll go back to Bruner and Cassidy for my next vehicle!
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August 2023 by Dena Jernigan
My husband and I were in search of a good used pickup and was told how Cassidy was the one to talk to, after test driving a few in Weatherford Tx. I called Cassidy, she sent pictures of what she thought we wanted and she was correct, she worked until she had the perfect truck for us…she didn’t quit!! Thank you Cassidy for great experience.I have and will continue to send customers her way….
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July 2023 by Don Vineyard
Nice people, good quick service. Will come back again.
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June 2023 by Jared Ritter
Jeremiah Salinas at Bruner Toyota is on point! He found the perfect Tundra FAST. I didn't have any luck putting a reserve at other dealerships and waiting 3+ months. Other dealerships were often rude, tried to charge outrageous dealer "market adjustments," and pressured to sell me trucks that I wasn't interested in buying by telling me this new Tundra spec that I wanted was a "unicorn" and unlikely to be found. Well, all that changed with Bruner Toyota. Jeremiah made the purchase process go so smoothly. I trusted his straightforward approach and professionalism in customer service enough to make the flight from Florida sight unseen. I couldn't be happier. Thank you Bruner Toyota and Mr. Salinas! That unicorn has finally arrived home.
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June 2023 by Ashley Fulcher
Sales lady was great finance guy took forever and wanted to play games. They sold me a car with a blown motor and had it for 5 months. Service department is a joke
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May 2023 by Harvey Gimenez
The best buying experience within a 500 mile radius. Raegan from sales was prompt and professional. Josh from finance was receptive of my needs and did not push to upsell any extra add-ons unlike other dealerships. I ended up buying (2) vehicles from Bruner!
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April 2023 by Lillie Young
Great place to get the car or truck of your desire the sales person was very nice and patience on helping me with my car thanks again burner .
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March 2023 by Joshua Lake
Was in the market for a new vehicle and had some problems with other dealerships and aggressive sales tactics. Bruner toyota was the opposite, they didn't try to up sell me and the process was simple and very clear. This dealership was one of the rare ones that didnt add crazy dealer add ons and force the price up. Kim helped guide us through the process and was able to help us get a new Sienna. I'll be using them again when we need another vehicle!
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March 2023 by Randy Sherfield
Thank you very much. May God be with ya'll always.
