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February 2024 by Mark Conover
Somebody sent me over there to get a quote and the quote was twice as high as anybody else and I let him know that. And they look in the computer they said no that's it that's all they could do. And I went to the next garage to get it done and again it was less than half price then what they offered. So I don't know what's going on for sure but most major mechanic shops are not that different in price decent deal is one of the top three thank you.
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November 2023 by Lori Russell
Very profession and nice. I had to get my low beam light changed and they were courteous throughout the time I walked through the door, to when I walked out. Highly recommend them.
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November 2023 by B.J. Baker
I had an appointment to drop my truck off tomorrow but they got a concerning review last week(leaving a vehicle running and unattended at 10:30 at night. Customer called by police) This morning I called and politely told them I was going to cancel due to review. Instead of trying to set my mind at ease the person was rude and hung up on me. I don’t know their quality of work but definitely don’t recommend them. They obviously don’t care about their customers or obtaining new ones. Truck will be going to strokin diesel I don’t know what I was thinking trying to give KW a chance.
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November 2023 by Jessica Christiansen
Awful service! Zero communication! I had my car there this past week. Without making this too long… I get a call last night (at 10:30) from the police department asking if I know the location of my car. I told them yes, it’s at the shop. She then states that my car is running and unlocked. They contacted the owner of the shop, who went up there and told the police officer that they might have accidentally left my car on. So I hear all this from the officer, and never heard anything from the shop. I waited to hear from them the next day but nothing. So my husband called to check on the car and they just told him they couldn’t fix it to come get it… which is fine but never said anything at all about what happened. I went to pick the key up and thought they’d say something then… nope! He just said, sorry about that. I said about what, not fixing it or about what happened? And they all just kinda smerked and went on. Awful!!
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September 2023 by Blaik Mair
Took my truck to K&W and once again the did a great job. Had a new heater core put in. Dropped it off Monday morning and had it back Tuesday afternoon! Couldn’t ask for a better shop in Brownwood.Service: A/C installation & repair
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August 2023 by Dulce Qannabbos
Very honest mechanics and they offer many many services otherwise, like a complete overview analysis of what may be necessary from the most urgent to least and even better, a low cost in depth auto review for vehicles BEFORE you buy them! which may help to alter the asking price of the vehicle with said proof of paperwork. ? Highly recommended
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July 2023 by Charm T
Terrible mechanics! Do not trust these guys at all! I would give the 0 stars if I could!! They have no idea what they are doing there. Save yourself the stress on money, do not take waste your time. Go to Carlton’s.
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April 2023 by John Finlay
I scheduled a time to bring my vehicle in to replace the lead frame in the transmission. They had it 2 weeks and never even got started, I called twice and both times was told they would get started "today" and have it ready in a day or two. I can't stand a liar, I'm giving one star because I can't give zero.Service: Transmission repair
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February 2023 by Truckin “fly” tx
Call and set an appointment. They are good. They took care of my F150 in a reasonable time (electrical grimlin) and a cheaper price than another shop in Abilene. I now have a shop for all my vehicles.
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December 2022 by adam coston
Great shop
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March 2022 by Johnny Butler
Fast and affordable
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February 2022 by Ashton Hinton
Great customer service!!!
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February 2022 by JOHN CLARKSON
Great guys to work with
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February 2022 by Kenneth Newsom
My sister had A/C work on her truck done replaced all new it worked for a week so they put us off for a week and half said they were busy now a/c compressor is leaking oil. Had clutch put in my truck. Transmission didn’t leak when it went in there shop but it did when I got it back. Was told he would call me to fix it that was 2 months ago. I would not recommend this shop for anythingServices: Air conditioning
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February 2021 by Tim Blackwell
Brought my truck in on Monday for ac issues and had it back on Tuesday working better than ever. Honest guys who do great work.
