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January 2024 by Lindsey Ward
Not a very ethical business at all. Lied about not being able to get a part for my Chevy so they could sell me an overpriced vehicle. Now I’m stuck with something I hate and overpaid for and guess what? They got the impossible part for my truck only days after and I had been waiting weeks for it to get fixed. They flat out lied and they knew I needed a vehicle and took advantage of my situation.
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December 2023 by Todd Ross
Nathan was outstanding! He assisted us in ordering our new Tahoe and then kept us informed as to when the delivery would take place. He stayed late for us to pick-up the Tahoe and explained all the features. Excellent customer service.
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December 2023 by Delaine Vittitow
I called on Friday afternoon to bring my car in to find out why it wouldn’t start. I told them it was a new Buick and was told to try to get it to the shop. I got it in at 7:30 Monday morning. But I was informed they don’t work on Buicks if they’re still under warranty. It was obviously still under warranty. It’s a 2022 with 13,000 miles on it. I asked them if they could put it on the computer to see what was wrong and they said sure for $209. I’m from out of town and stranded. These2 men just sat on their stool and acted like they were too busy to bother with me. I grew up going to Fullen Motor Co. This place is nothing like Fullen was for years. I won’t be wasting my time going there for anything.
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October 2023 by Sara Montgomery
Recently visited Blake Fulenwider GMC and had a fantastic experience purchasing my 2024 Chevrolet Trax! The staff was incredibly helpful and, guiding me through the entire car-buying process. The showroom was clean and and their lot was very well-organized, making it easy to explore their wide selection of vehicles. The salesperson I worked with, "Smoke", was patient and understanding, answering all my questions and providing valuable insights about the cars I was interested in. I appreciated their transparency on pricing and financing options. In the end, I found the perfect car at a competitive price, and the entire transaction went smoothly. Overall, I highly recommend Blake Fulenwider GMC in Eastland for their exceptional customer service and quality vehicles!
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October 2023 by Kay Williams-Ford
We went to 3 other dealerships without 1 salesman coming out. Nathan came out as soon as we pulled up. We are very pleased with our experience from selling and finance.
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October 2023 by Joe Woodard
Quoted $8,500 to replace ball joints and struts. GM dealer back home Quoted $800 for the same exact service. Seems like they're running a scam on out of town folk's.
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September 2023 by Cliff Gould
Very friendly from beginning to end. Strike the right balance between professionalism and friendliness. Everyone was very knowledgeable about the process and what was needed to complete the purchase and delivery of the vehicle. Delivery driver was very helpful and friendly as well.
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September 2023 by Glenn Copeland
Cody Green did an excellent job finding the vehicle that we wanted and communicating with us. He and Wesley Hernandez made it a stress-free transaction. We are very pleased with our experience!
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August 2023 by Home sweet Farm
My salesman was patient with me, I didn’t feel pressured into making a decision like I have at other dealerships. Overall the experience was satisfactory and I’m glad I ended up taking this 2024 Silverado 2500hd home.
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August 2023 by Bryan Anderson
Dylan took great care of me through the process. Had a few issues along the way but he was able to navigate those and get me into a great new ride!!
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July 2023 by Jerri Shaw
Bought in April, sent truck back 3 times after having a total of maybe 5 days here and there. Made almost 2 payments on a truck we didn't even have until end of June. Only 2 weeks in after all these months of repairs and transmission seems off. Horrified to bring it in to be looked at in fear of it being repaired for months again. No issues with 1st truck we bought from y'all. This go round was worst experience ever with a dealer. Wish we would of went elsewhere this
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June 2023 by Shannon Brown
Cody Green was very nice and helpful along with Steve Sheppard and Aaron Card. Thanks to Philip Tucker for doing such great detail work!Good group of people.
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June 2023 by Michael Gibson
Nathan was a excellent help through the buying process. He never over promised and was quite knowledgeable about the brand. Most all of my car buying experiences have been less than enjoyable. Nathan certainly changed that on this one.
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June 2023 by Zac Gardner
Unfortunately, I am needing to revise my previous review, the original review read: Knowledgeable, Friendly, and very helpful. Upon further interaction I have discovered this concerns the sales team only. The service team is severely lacking. It took them almost 48 hours to replace a fuse when I advised them the problem with my vehicle was a blown fuse. This wouldn’t have been a problem, however, upon taking my vehicle in for the initial oil change I was very disappointed to find they didn’t refillmy windshield washer fluid, they also did not reset my oil filter life in the vehicle computer. These are both things I am able to easily rectify; that being said, when a 30 minute oil change shop can provide superior service in half the time I cannot let an unearned 5 star review stand. I do not plan to take my vehicle to this service shop again.
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May 2023 by Jon Madore
I just went in wanting to look at the new Chevy Trailblazer. I've had several before and loved those cars. As soon as we parked and walked over to check out the car, Dylan was headed our way and was fantastic at answering my questions. We went on a test drive, and I was hooked.
