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December 2025 by Ralph Agueros
Sales person Roy Alvarez went above and beyond to help make my purchase experience at Bert Ogden a pleasant one. Truly felt part of the Bert Ogden family.
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December 2025 by rolan rose
Absolutely outstanding service from Joe Ibarra, our sales representative. From start to finish, he brought great energy and positive vibes throughout the entire sales process. I would highly recommend both Joe and this dealership. The welcoming atmosphere and professionalism made the experience enjoyable and will definitely bring me back when I’m ready to purchase another vehicle. From sales to finance, everyone was truly outstanding.
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December 2025 by junior_956 jj
Great experience, sales man helped alot
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December 2025 by sergio Rodriguez
Great experience make it happen highly recommend
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December 2025 by Tres Acuna
It was the best service anyone could ever get. The salesman and manager got me into a GMC SIERRA. It is the truck I have always wanted and without me telling them that they made sure I drove off with it.
Thank you very much for your service and professionalism!
Juan Acuña
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December 2025 by Nestor Treviño
(I would put 0 stars if it let me.)
I normally don’t leave reviews, but my experience with South Texas Buick GMC has been unbelievably frustrating. My truck is less than 2 years old, and I’ve already had to bring it into their service department five different times for the SAME transmission issue.
Here are the exact dates of my visits:
• October 10, 2025
• September 24, 2025
• October 20, 2025
• November 21, 2025
• December 10, 2025
Every single time, they tell me the truck is “fixed,” and every single time the transmission problem comes back within 2–3 weeks. A truck this new should NOT be going back to the dealership over and over for the same issue.
It feels like they are just clearing codes or doing the bare minimum instead of actually diagnosing and repairing the root of the problem. There’s no accountability, no real solution, and no long-term fix from this service department.
I’m tired of wasting time, missing work, and driving back and forth for a problem that should have been resolved the first time.
I’ve completely lost trust in South Texas Buick GMC.
Save yourself the stress and go somewhere that stands behind their work.
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December 2025 by Brandon Navarro
Amazing!! Customer service was great and it all went fantastic. Very helpful staff and will be coming back. Worth the 5 and a half hour drive.
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December 2025 by maria gonzalez
Great service!! My salesman always explains every detail of a vehicle and helps me out with any question I have or concern!!!!
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December 2025 by Cesar De leon
Super good service my salesman Joey Ibarra did and amazing job I would definitely recommend his service!
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December 2025 by Manuela Sanchez
Great service. Awesome deal on our trade in. Courteous salesman and finance team who was attentive to our needs. Bought a GMC Denali and my husband loves it! Visit them!
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November 2025 by jenakash02
Everyone very helpful and answering any question I had. From the service manager , Cris to the service advisor Vanessa , always the BEST!
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November 2025 by Destiny Maciaa
Jon Guzman’s exceptional drive for success in his field is evident. The process and steps he takes is remarkably efficient and seamless. I intend to return to this location solely for his services, having gained a loyal customer!
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November 2025 by S Q
I wanted to share some concerns about my recent visit to the Edinburg Buick/GMC dealership.
When I arrived at the lube center, the employee on duty was on the phone and didn’t acknowledge me at all. A quick greeting or simple “I’ll be right with you” would have gone a long way. I only went in because I had points to cover the oil change, but the customer service fell short of what I expected.
When I came back to pick up my vehicle, no one was at the counter, and the employee who eventually helped me was not friendly. When I asked where my vehicle was, all he said was “next door,” without any clear direction.
I also asked about the warranty on the gas cap for my GMC truck and was told I would need to leave my vehicle for four days just for someone to look at it. That seems excessive for such a simple issue, especially since I need my vehicle for work.
On top of that, my experience after purchasing my last vehicle—a 2026 Buick—was also disappointing. The salesperson was rude when I called the next day, yet later contacted me asking for a positive survey. Because of that interaction, I chose not to complete the survey.
Overall, I left feeling very disappointed. It seems like there may be a lack of leadership or oversight, because the customer service I experienced did not meet the standards I would expect from your dealership.
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November 2025 by Pablo Navarro
Great service and staff is very friendly
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November 2025 by Israel Gallegos
Fast service, friendly staff
