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February 2024 by Rudy Padilla
Nice place to do some custom work to your vehicle.
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November 2023 by Jose Salinas
Great experience, Mr. Betancourt did a great job. He dealt with the insurance adjuster himself. Which increased the initial quote by around 300% in order to fix every single thing that was damaged. Went on and beyond that he even covered a couple of days of the rental car due to job going past the 30 days insurance maximum. Delay caused by insurance adjuster taking 9 days to respond, he kept everything well documented and used it to explain every step of the way.Services: Painting
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December 2022 by Rocío Enriquez
Called in to ask about a price comparison for an estimate from a different shop. The owner said I would need to bring the car in so they could ring up an estimate themselves.Because I was shopping around and avoiding having to go in person to several shops, I insisted on the possibility of emailing the estimate in order to have him see what they would charge for the exact same job.He was unreasonable, rude and said, "I've already told you twice, we can't do that, you have to bring the car in." I offered sending pictures of the car's damage and his response was a deep sigh of annoyance, and a final, "Look, you'd be making me work a lot to look at that estimate and give you a price. I can do it, but I'll charge you $50, cause you're making me work a lot."I was baffled and had to ask, "How is that more work? The work's been done for you by someone else. I'm not asking you to come to house to look at the estimate or anything ridiculous. I'm saying I'll email it to you, and you just have to make a few clicks and tell me what YOU would charge for that. And you want to charge $50 dollars?"He was even more upset, more rude, and before he could continue to imply I was dense for not understanding, I hung up mid sentence.If that's how they treat potential clients over the phone, I wouldn't risk finding out what goes on during the course of a repair. No professionalism. No respect. No thanks!
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December 2022 by Preston Angell
Betancourt’s is the best Auto body repair in Edinburg. He’s been doing this work for a very long time and I can’t think of anyone else I would trust to repair my vehicle. If you want it done right the first time and without any hassle go to him, you’ll your vehicle back just like it was before the accident
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May 2022 by Elena Betancourt-Delgado
This is the BEST place to take your vehicle if it needs body work. I have taken my vehicles for body work to the owner for over 40 years. I will NOT let anyone else touch my Mercedes Benz. Betancourt Collision is the BEST in this industry.
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March 2022 by Alma Garza
I'm very attentive good at explaining things the purpose of every part and what it's needed for and what it does
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September 2021 by Rocio
Called in to ask about a price comparison for an estimate from a different shop. The owner said I would need to bring the car in so they could ring up an estimate themselves.Because I was shopping around and avoiding having to go in person to several shops, I insisted on the possibility of emailing the estimate in order to have him see what they would charge for the exact same job.He was unreasonable, rude and said, "I've already told you twice, we can't do that, you have to bring the car in." I offered sending pictures of the car's damage and his response was a deep sigh of annoyance, and a final, "Look, you'd be making me work a lot to look at that estimate and give you a price. I can do it, but I'll charge you $50, cause you're making me work a lot."I was baffled and had to ask, "How is that more work? The work's been done for you by someone else. I'm not asking you to come to house to look at the estimate or anything ridiculous. I'm saying I'll email it to you, and you just have to make a few clicks and tell me what YOU would charge for that. And want to charge $50 dollars?"He was even more upset, more rude, and before he could continue to imply was dense for not understanding, I hung up mid sentence.If that's how they treat potential clients over the phone, I wouldn't risk finding out what goes on during the course of a repair. No professionalism. No respect. No thanks!
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May 2021 by Jorge Garza
The best place in town.
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May 2021 by Jose Flores
They know their business
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April 2021 by Rene Villarreal
Mister bentacourt is about the rudest person I've ever met running a business . I will never go there again mutchless recommend anybody to give him work
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February 2021 by Monica Garcia
Betancourt’s Collision Center is where I go, every time! They get the job done right the first time. Mr. Betancourt has always been helpful and has done an excellent job on mine and my families vehicles. We will never go anywhere else. Highly recommend, very professional.
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October 2020 by Jessica Villarreal
Mr. Betancourt is SO nice, professional, and really helped me out. He got my repairs done quickly and at an incredibly reasonable price. I highly recommend this shop!
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October 2020 by Jason Escamilla
Very Rude...
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September 2020 by Marie Rodriguez
Great service, so far.
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August 2020 by Otoniel Vasquez
Wow, so the owner was a pretty awesome guy. Soon as I came in, he was pretty friendly and welcoming. He even gave me a lot of information and advice over the phone. He let me know right away that he 100% cares about the job he does and it really shows. My car was hit and took some pretty gnarly damage on the front hood/bumper/grill. The owner worked with my insurance and got all of the damages covered. The owner did set accurate expectations about the time it would take to fix everything. When I got the car back, I couldn't believe it was the same car. It looks brand new! Amazing work! Thank you so much to Betancourt's Collision Center on the awesome work you did! I'll be taking my car back again to get another damage fixed.
