July 2023 by Yoahanna Barrera
You have to wait over an hour just to speak to someone and then their systems don't work half of the time because of their constant system failures. I couldn't get my issue resolved because of that.
July 2023 by Shawncy Mata Morales
ATM is out of service more times than not.
March 2023 by Jesse Moreno
ATMS will eat your checks. Horrible service here for things branch is at flat for.
January 2023 by Joshua Panola
Mari overall very kind and helped me set up my account and even transfer money out of my garbage money network card.
April 2022 by Pedro Martinez
Get charged a $10 fee to cash a small amount Chase Bank check if don't have a Chase account and a valid drivers license alone is not sufficient as proof of ID. Pathetic!
March 2022 by Doña Bárbara
Chase bank what is wrong with you ? Cashier was quiet and serious. I bought a $20.00 dls money order, and I was charged $5.00dls for it. Why? I am a customer and I have had my account for years. Okay, cashier said I could go to Walmart to get it cheaper. What? Why? Why should I go to Walmart and buy it there? No. Okay, I bought it. I don’t have time for games. I go to the post office and while waiting for my turn the person in front of me buys a money order. I did not know one could buy money orders in the post office. I asked the kind cashier(Denise) how much do money orders cost ? She said up to $100.00dls costs $1.45 dls wwhhaaaattt!!! I just got robbed in my own bank. My experience today at this branch of Chase was not pleasant at all and knowing they over charged money orders. Makes feel really sad.Now you know go to the post office or Walmart to purchase money orders better there. I want to add that I bought checks at Chase bank too. Yes, I did. The cashier at the moment ask me if the checks were going to have only my name. No, never ask for checks for myself only. My husband and I have a joint account. Really? Oh checks too I think are pricey $20.00 dls no copy $24.00dls with copy.
January 2022 by Meghan Olafson
Very helpful notary. Not terribly organized staff overall. This time when I went to the atm the drive up atm on the inside lane did not work. It'll accept the card but the touchscreen doesn't work. Thankfully the outer lane atm was fully functional.
December 2021 by DragonKing3564
Clerk didn't let me make a payment due having cash kinda stupid if you really think about it
September 2021 by Alfonso Ortiz
Worst experience ever waited in lobby so they could tell me that to open an account I have to make an appointment.They should lead with that.
December 2020 by abraham alvarez
Not even a start!!Worst service given. I created an account and was deactivated three weeks later due to an error committed twice by them. And they said that the money I deposited will be sent by mail in 3 weeks, and I needed to pay my tuition. I almost got drop from my classes. Don't trust this bank if you are a student. They ruined my month, and not even my employeer can pay me at this time
November 2020 by Roy R.
A nice, quiet branch most of the time. Employees are pretty helpful and I've never had to wait too long to see a rep the few times I've needed to. They have 2 ATMs that accept deposits in case you don't want to deal with a rep. Convenient location across from a walmart and shopping complex with lots of restaurants nearby. The location also has 3 drive thru lanes in case you don't feel like getting off. Due to covid-19, they now fill up any paperwork you might need, such as deposit or withdrawal slip. Plenty of sanitizer around. The location is in front of a busy intersection so keep that in mind if you are trying to go during rush hour around 5. There will be traffic in the area.
June 2020 by Maria Valdes
The Bank is closed at 5 pm. The Atm doesn't work and ther is not even a SIGN so people don't bother getting off the car. That is rude.
March 2020 by MEtRO7 L&p05
Had an emergency and had to withdraw $7,000 from my bank account and the manager (FLOR) said THEY had a limit of $3,000 per customer and to come back the next day!!!! What? I called customer service and even they were shocked, said they’re should be no limit on how much to withdraw.
December 2019 by mikes worldTv
They helped jenny out real quick the staff is very respectful and kind hearted
July 2019 by Isabella Ayala
Very disrespectful staff, very judging of appearance and love to gossip between each other. I walked in and they stared at me and my mother and laughed, joked, and were obviously speaking about us. They gave me and her a hard time feeling comfortable with ourselves. Guy who helped us in the cubicle was okay.
