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January 2024 by Miss Trevino
Very rude staff at the pharmacy. They made me wait for an hour to get my Paxlovid medication for COVID. I was coughing, and about to faint there, and after an hour, they said that I had to wait until after their lunch break to get it. I asked to speak with someone else, and finally, a charming lady handed it to me.They put other clients at risk by having me with evident symptoms of COVID-19 waiting for so long. Including me suffering from my COVID symptoms.Note. During my long wait, I noticed the staff was very rude to other clients too. That is so sad since this is my preferred pharmacy, but after today, Im going to Change it for sure
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December 2023 by Arabella Ponciano
It Was Good No Mess Ups
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December 2023 by Jessica Garza
The pharmacy here on Trenton Pharmacy CVS IS HORRIBLE…Horrible staff very inconvenient will be changing pharmacies
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November 2023 by Ludi Garza
I always have a bad experience at this pharmacy but today i had enough, it’s the last day I refill my son’s prescription here. I had called for refill last Wednesday 10/25 and was told it was going to be ready on Friday 10/27. Friday I go to pick it up and Juan the tech said we can’t refill it until 11/02. I go today, the same tech at window says there are no more refills when I know my doctor sent 3 refills until November. My doctor called and sure enough there was a refill left. I asked for the pharmacy supervisor Ches to complain, he’s just cutting me off and all he is asking is if I want to wait 30 minutes or he should call me when prescription is ready without even acknowledging the fact that this tech Juan was wrong and had made me lose all morning trying to get my son’s meds by this time my son has gone a week without his medication. These people hire incompetent techs, I will never do business at this CVS and I already submitted complain to corporation. These people need customer service etiquette training starting with their managers.
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November 2023 by Philip Grossweiler
Excellent service and well-run pharmacy! Medications are filled timely. Staff are knowledgeable and personable!
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September 2023 by Nouman Aslam
Prescriptions never ready. If u go there they will say wait of 15 min but even after 40 min min they will still say working on it. It happened twice already in week since i moved from other CVS bez it is closed. Hopefully I know how to complain about them.
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September 2023 by Trevor T.
Andrea is a breath of fresh air, very nice young lady at the counter and helping all the customers at the same time with a smile on her face. Usually I don't write reviews but she really made my day and she made sure that I used my cvs card and explained everything to me perfectly. I will be coming back. Thank you Andrea!
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September 2023 by Tadeo Better
Service is terrible and they take 2 days to fulfill a prescription. The pharmacy manager is not very polite, welcoming nor useful. I can never count on them to have my meds on time.
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July 2023 by Samuel Gonzalez
Good luck getting them to answer their phones. They have every prompt on earth when you call them except for the answer the damn phone
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July 2023 by Danny Mts
Checked the status on my phone and I read that it was ready for pick up. I arrive at the window and they told me it wasn’t ready.
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June 2023 by Rachel Hernandez
This is the first time my insurance requires me to go to CVS. Omg what a horrible place to go. Every single time I go they never have my meds ready after I call and call. Today I had it. I need to do something about it because not only that but they are uglie there even the pharmacist talk to me like if I was 9 . He was trying to degrade me. I can’t do this anymore. This is exactly the reason why we are in this situation in the world.
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March 2023 by Norma Reguera
Do not recommend. Very poor service. Pharmacy staff super rude. Definitely going back to HEB!
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February 2023 by Ana Guzman
Excellent service by the cashier, super friendly. The store is super clean and nice
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January 2023 by Maria Saenz
very rude workers, thinking they own the store. cussing back for no reason and getting mad js because we wanted to return something.
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September 2022 by mary fretz
Wow this is my favorite CVS store! Always so clean and organized! Orlando the store manager does an incredible job!
