First Cash in Edinburg is consistently praised as the best pawn shop in the area. Customers highlight that this location gives fair value for items, offering a much higher percentage based on retail value compared to other local shops. The employees and managers are repeatedly described as extremely helpful, knowledgeable, and attentive. Reviews note excellent customer service where staff greet customers promptly, provide smooth transactions, and go above and beyond to solve problems. Management is commended for helping customers with issues, including fixing mistakes and finding solutions. This approach fosters strong customer loyalty, with many stating they will be returning customers. The overall experience is rated very highly, with some customers wishing they could give more than five stars.
Made a purchase which I later had a change of heart and Alejandro, the manager did everything to help me out. Thanks, 5 stars all around!!!
March 2024
Recently had the opportunity to visit this store. The employees are not only knowledgeable but also extremely helpful. I would give it 10 stars if I could.
September 2023
Great people, great service. They try to help you as much they really do.
