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October 2023 by Maribel De Los Santos
Javier and his employees literally saved me THOUSANDS of dollars, and I am so thankful for them!I took my vehicle to another mechanic shop and was told I needed the timing chain replaced. The job required me to leave my vehicle behind 5 to 7 working days.I purchased the timing chain kit, but instead of going back to the original mechanic shop, I went to Nietos (J & J).When I explained the situation to Javier, he quickly jumped in my vehicle and took it for a test drive. Without hesitation, he assured me it was NOT a timing issue.I left my vehicle, a few hours later, he not only called me to let me know it was ready to go, but he also sent me a video of where the actual issue was.I can't thank Javier and his employees enough! Again, thanks to their knowledge and perseverance, not only did they find the actual problem, but they also saved me THOUSANDS of dollars.
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October 2023 by Brenda Najera
Compared to other shops that charged me $225 for a diagnosis for my ac, J&J charged $75 and figured out my compressor was overfilled with Freon and had my ac running again in just 30 minutes ! Very honest man, good prices and fast fix highly recommend to anyone.
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October 2023 by Kevin Hackerott
I was having electrical issues and they found the issue and got my car repaired quickly. Straight to the point with no feeling of them trying to do anything crazy. Great experience!!Service: Electrical
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September 2023 by Stephen Colbert
Had a great experience here. Went in for an oil change, immediately was helped right when I pulled in. The workers are quick and get the job done so you can be in and out. The owner is very friendly and I can tell that he likes to truly work with his customers and run a good business. They even checked my tires and brakes and let me know of a nail stuck in the tire so it seems like they really pay attention to detail here. I'm planning to definitely return here for my auto needs. Awesome place!Service: Oil change
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September 2023 by Anthony Aguirre
Very welcoming and straight to the point. The owner Jacob does a great job at addressing the issue and getting the job done. Is very understanding and humble. Definitely recommend this shop. Got a few things done to my truck and was very satisfied with the work these guys put in.Services: Steering & suspension repair
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September 2023 by Hunter Radke
Great service, great price, and quality of work was outstanding. Had my car in and out of there in no time and were honest about what was actually wrong with my car. Definitely recommend going to this shop!!Service: A/C installation & repair
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August 2023 by Angelo DiMartino
The owner Jacob is a very honest businessman! He's always treated family and friends I've referred over very well. He stands behind his work and has always come through for me when I've needed help with my vehicles.
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August 2023 by Klarissa
This mechanic shop has been the best one that I have ever been to. All staff was very friendly and helpful and very considerate! Took every step to make my experience amazing and take very good care of my car, It’s up and running like NEW. I’m very grateful for a good mechanic shop. Thank you for all your hard work !Services: Tires
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July 2023 by Cristina Ramirez
I normally take my car to the Ford dealership but I was tired of their TERRIBLE service. I’ve taken my car to the Ford in Edinburg and the one in McAllen and I will never go again. I needed my car fixed ASAP and all the reviews for J&J were great so I decided to take a chance and bring my car to them. As soon as I pulled in, they greeted me and helped me right away. Everyone working there was friendly and I already felt like they cared more about my service than Ford did. J&J went above and beyond with their quick service! My favorite thing about this place is that they answered all my questions and didn’t make me feel d*** for not knowing. As a female, I feel intimidated bringing my car to any shop but Jacob and everyone else at J&J helped ease my fears and were happy to explain. I will definitely be returning for all my vehicle needs! Thank you!!Services: Auto engine diagnostic
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July 2023 by Samantha L
I was having issues with my A/C cooling so i brought it to J&J's after seeing the reviews. I liked that they made it easy to be accessible by taking down my number and staying in touch with me via text as well as sending me pictures of progress throughout the time my car was there. I also appreciated them following up and asking how the A/C was working afterwards. The only thing that kept me from giving 5 stars is that I would have liked a better estimate of the time length and a price quote prior to me leaving my car there. I was told it would be ready by the end of the day on a Monday and it didn't end up being ready until Friday. I had to make alternative arrangements for transportation for work. I also would've liked an explanation with the photos. I appreciated them but I had to ask what the photos were depicting. Overall, however, regarding the quality of work, they did a great job with the A/C. It has been working well since, especially in this summer heat.
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July 2023 by Cesar Cadena
Truck needed to be diagnosed and repaired...great follow-up with text messages and a fair price. Will definitely return and use their services.
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July 2023 by Gilberto Garcia
Took my vehicle to J and J Auto Shop and it will definitely not be the last. Great service, quick turn around and decent prices. I thought it was going to take atleast 2 days and by the end of day one, I was called that the vehicle could be picked up in the morning. Really recommend them! Jacob and his crew did an awesome job!
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June 2023 by Ivan Leal
From oil changes to brakes and redoing my whole cooling system Jacob at J&J has always gotten my charger taken care of and done right! Updates along the way and customer service that can't be beat need anything done go see Jacob and Edwin at j&jServices: Steering & suspension repair
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June 2023 by Kassandra Mata
Highly recommend fixed our brakes, rotors, caliber & very honest about everything. Helpful with Prices everyone very nice & helpful!!
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June 2023 by Ileana Trinidad
Looking like crazy a place for vehicle inspection, and they were there right on my face 2 minutes away from my apartment. Fast and friendly with a beautiful cat to greet you while waiting!
