-
April 2025 by Liza Garza
My experience at Metro was very good...
Ms Garcia helped me out alot wit the issues that I had on my phone.It was fast & easy and it didn't take long to get my phone working again. I would definitely visit the store again.
-
April 2025 by JustG
Great customer service. Very satisfied with the representatives attentiveness
-
April 2025 by Maria Pequeno
Had great experience
-
April 2025 by Tony Mendez
Best customer service I’ve ever received
-
January 2025 by El zorro Zorro
The rep gave me a free free free free home internet I did not pay nothing out of pocket of course I’m going to pay $45 the following month but that is ridiculous crazy I’ve never had anything free, Theresa said I was getting the first month free and the modem for free I beyond words she said I was a good customer and I deserve it.
-
May 2024 by moses hernandez
Idk but they need to hire new employees cause they obviously don't know what they're doing SMFH no help what so ever!!!
-
November 2023 by juan vazquez
if i could give this store zero stars i would.i went a couple of days ago with a friend, he was going to connect a phone that i gave him because his got wet and couldn't see the screen. he had called customer service to change device but customer service told him to go to a store because they couldn't by pass the one time pin. anyways, we went and the "manager" didn't even try to log in into his account, she accused him of FRAUD and told him that he had to wait 3 MONTHS to active the device and thats were i jump in and told her if she could please show me were it said that? and she said that it was a metro policy which i told her that she was wrong because that is not true because she can get in real trouble if she says that, i proceded to ask her again "is that a metro policy or is that a dealer policy" and then she said it was a dealer policy, i told her to show me proof because my friend needed that phone and he couldnt afford one thats why i was giving him my old one. she then proceded to accused me of fraud saying that they were going to get a charge back due to the phone not being activated for more than 3 months, i told her that the phone was not activated on her store and that the number was still active so that wasn't fraud, she then proceded to deny helping us because she couldn't do anything. i told her i was going to write the review and she then proceded to say "i don't care, do whatever you gotta do but i ain't going to put my job on the line"well, by not doing your job and by being unprofessional and unknowledgeable is how you put your job on the line. i feel sorry for the guy who she was training because thanks for "managers" like her is the reason why possible good employees don't last.
-
September 2023 by Eduardo martinez
Helped me out alot
-
June 2023 by Evelyn Hernandez
The employer who attended me was very nice. Only thing is the parking that needs improvement.
-
September 2022 by Alejandro Molina
It's metro by t-mobile so it like having t-mobile service at half the price would recommend they got okay signal
-
July 2022 by Ximena Garcia
Theresa is a very nice person, she helped me a lot with my phone ? She explained to me about the plans and the home internet that they have on promotion and of course I grabbed it and I recommend it, it is very good and fast and cheap!! Go and ask for her, she will always give you the latest information and promotions ♥️?
-
June 2022 by jordan kydd
Yesterday i went for an upgrade ; The mobile expert Jasmine was all smiles and very patient very kind and very knowledgeble not only did she go above and beyond with her exceptional customer service but also ensured i received the best products for my specific needs i ended up leaving with my brand new N20 which i absolutely love. I highly recommend for anyone to visit this location
-
July 2021 by Victor Torres
I'm your web page is showing the Samsung galaxy s20 But none of your stores have it
-
May 2021 by Victor Mendoza
I'm your web page is showing the Samsung galaxy s20 But none of your stores have it
-
April 2021 by Shaun Paquette
The first thing I noticed about this metro location upon walking in was that it was clean and organized. I was immediately greeted and helped by Migdalia. She was courteous, respectful, and knowledgeable. The entire process was painless and easy. Great customer service! I would recommend this metro location to anyone.
