Metro by T-Mobile at 1621 S McColl Rd offers a variety of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers are greeted by friendly staff who provide helpful and patient service. Several reviews highlight the excellent assistance from staff members, especially Linda, who was praised for being polite, helpful, and positive. She helped customers switch plans, fix water-damaged phones, recover photos from Google Cloud, and explained plans clearly. Customers appreciated her kindness and understanding, even when frustrations arose. Another staff member, Alisha, was also recognized for making the process easy and informing customers about promotions. Overall, the store is known for its attentive customer service, helpful employees, and a welcoming environment. Visitors feel confident in the support they receive, making it a popular choice for prepaid plans and new phones.
Excellent costumer service at this place Thank you Lynda ?
February 2024
Very grateful for Linda’s help my moms appreciated it so much also because she was so helpful polite and positive such an awesome employee to have at this store! Thanks so much Linda!!
January 2024
Linda was super attentive & explained everything to us. Would definitely come back with her.
