Mr. Press Cleaners is a dry cleaning business that offers both cleaning and alterations. Customers appreciate the friendly service and quick turnaround, often receiving their items in less than a week. The staff is described as sweet and helpful, making the experience positive. However, there have been some issues with damage to garments, including a high-end Louis Vuitton shawl, which has led to concerns about how the business handles such situations. Despite this, some customers acknowledge that mistakes happen and value the company's efforts to take responsibility and recover damaged items. Overall, many customers are satisfied with the service and pricing and plan to return for future dry cleaning needs.