Pokeys Planet is a highly acclaimed smoke shop in the valley, known for its exceptional customer service and extensive product selection. Customers have consistently praised the knowledgeable and friendly staff, who go above and beyond to assist and educate them on the available "water pipes" and other products. The store is described as a "safe space to shop and learn," where customers can thoroughly examine the items before making a purchase. The employees, particularly Rune, are praised for their expertise and professionalism, taking pride in their work and conducting thorough product research to best serve their clientele. Customers have expressed their appreciation for the staff's willingness to engage in conversations about the products, something they have struggled to find at other smoke shops. The overall experience at Pokeys Planet is highly positive, with customers expressing their loyalty and unwillingness to shop elsewhere due to the unparalleled service and quality they have come to expect.
Loved my experience stopping by on 4-20. Thank you for the great selection and experience. I'll definitely be back (and it won't take me 10 years to come back this time, I promise)
September 2025
I’ve had nothing but great experiences shopping here for 12 years. The customer service is great and each employee here is their own person. No defective products or complaints here.
November 2024
Had a amazing experience. Both of the workers were very helpful and cheerful which made my night very enjoyable . Was stuck between male products and they helped me analyze which one i should pick. Will come again :) !
