Rent-A-Center offers excellent customer service, with staff like Mr. Cruz and the store manager providing great assistance and clear explanations. Customers appreciate the friendly service at the Edinburg location, noting that the online application is easy to use and that the 12-month same-as-cash deal is attractive. Stephanie is highlighted for her help in finding affordable furniture options and manageable payment plans. Many customers express gratitude towards staff members like Dora for their support with payments, making the overall experience positive and hassle-free.