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January 2024 by Ellie Garcia
Victor and his team in the body shop did an excellent job on my car. He gave me an approx date of return and I was very pleased.
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January 2024 by Larry Guerrero
Extremely professional, fast and courteous. Jessica in service is totally outstanding, helping every step of the way. Thank You
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January 2024 by Lucinda Saenz
Service department is in need of more Customer Service training. The lack of communication in that department is HORRIBLE! Waited two months for my car to get serviced and at that I had to call to get an update on my part. Supposedly the part they had was for another customer but the Customer didn’t answer for a month.Miscellaneous charge for $40 (which service can’t tell me what they were exactly charging me) after I told them I was ONLY suppose to be charged $100 for my deductible. My WARRANTY covers 100%I do have to say towards the end Roland (Sales Manager) was very helpful with Communicating any information the Service department lacked
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January 2024 by Elisia Perez
Very pleased with my whole experience. Jason and Roland had SO much patience with me and worked so hard to help me get back on the road. I was truly treated like family and for that I am so grateful. Without hesitation I would rate my entire experience 10 out of 10.
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January 2024 by Miguel Razo
The experience with the with the dealership was great my only complain is when trying to schedule an appointment on the app it doesn’t show up at the dealership. After trying to schedule not only over the phone but the app I was told my appointment through the app wasn’t valid so I had to call and when I told them I could get a hold of them through the phone, they told me that the phones were down. I would appreciate if this could get resolved. I have never had a problem otherwise.
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January 2024 by Suzan Thompson
Good experience. I have been buying all my cars at Don Davis since the early 90’s. Salesmen are great and service is good. Love this dealership and have for many years. Superb car also. Thanks !
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December 2023 by Jereme Smith
I have a GMC AT4 with the 2 piece tailgate. The message center said my inner tailgate was open, so I couldn’t open the main tailgate. I arrived at my appointment and explained the problem. When the diagnosis was complete, they said I had to replace the latches and electrical switches at a cost of $1200 plus the diagnostic fee of $170. I set up the appointment to repair my truck the following morning. When I arrived home I was disgusted that I was going cost that much. I decided to check clean and spray the latches with WD40 and what do you know. It worked!! Now my tailgate works perfectly and I didn’t spend $1200. I happily called the service department and canceled my appointment. 11/29/23
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November 2023 by Shari` Mayer
I love my new Terrain! Eli was a true pleasure to work with and made this such an easy experience. No hard sales but led us , by listening to what we wanted , right into what I think is a great fit. Roland was also very helpful and so professional. I would highly recommend this team!
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November 2023 by Troylene jetton
I am sorry to say but they disappointed me this go round. I had an oil change scheduled for 1. I asked if they could drop me off. Yes no problem. Got there at 12:45 and they took me to my other appointment. At 1:50i called I was ready. No problem. Wait they called back and said my car was just about thru. Could I wait till it was ready. Ok. 2:50 I called cause nobody came after an hour. Ok they were sending now. Good. They was an hour late. Got my car. Asked when I went in if they checked tires. Yes ma’am. 15 point check. Car still had 29 on tire pressure So that wasn’t done. Now I wonder if they even changed my oil.
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October 2023 by Josie Lopez
Excellent service from gentlemen who took my info to take my vehicle in for service..And the 1 young ladies that also gave me my invoice n said it was all covered.Also the young lady that brought me my vehicle.Very friendly,respectful n courteous staff.Thank you all for excellent service
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September 2023 by Leticia Fonseca
On time , very friendly ..great quality of chairs and the price to rent them was fair.. I would highly recommend
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September 2023 by David Ramírez
Came from Houston , Jeremy did everything very quick ,exceeded my expectations. He treated us like family, answered all my questions and doubts and went over everything with me. Going to recommend friends and family to go with Jeremy. Thank you so much.
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September 2023 by Linda Ayala
They went all the way to go get us a truck from another car lot. to make us happy that was the best. Very nice and polite. We were very satisfied. Couldn’t ask any thing better I will refer them to every one I know. I love my 2024 GMC. Thank you
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September 2023 by monty brack
Drove from San Antonio to El Campo to look at a Dodge, driving over I thought I may be wasting my time but shortly after arriving I met Eli my sales consultant and was put at ease he was very knowledgeable in all aspects of the sales. Got a lower interest rate than my credit union would have given me. Overall very satisfied with the deal I received. It was nice dealing with professional salesmen I highly recommend this dealership
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September 2023 by Michael Duval
Hands down best buying experience I’ve ever had at a dealership. Their offer was more than fair for my trade in. They did not try to push an interest rate on me that was over what I was qualified for. I contacted the dealership to order a new truck and they were able to build me exactly what I wanted. They gave me weekly updates on order status and 1.5 months later the truck arrived. I previously placed an order with another dealership over 2 years ago for a Yukon and they were unable to fulfill the order. Scotty and Roland were up front and honest about the whole process and treated me like family. I would recommend everyone to this dealership. I won’t buy a truck anywhere else. Thanks for the great service.
