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November 2023 by Philip Coffelt
Excellent quality and most of the best customer service the manger always there to help find the right parts I have a 91 Chevy Camaro z28 and the manager helped me find the right engine and transmission flush kit
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November 2023 by Eric Brock
Adrian was extremely helpful and very polite. been dealing with the same issue for months and he fixed it. Highly recommend this autozone
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October 2023 by Z K
Everything is so easy to find here, even if you don't feel like looking on your own, the staff are very knowledgeable and friendly. They are more than happy to help out.
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September 2023 by Bass Lewis
Worst experience ever. They have full on conversations with people that have nothing to do with their purchase. When there is 15 people in line. I stood in line for 40 mins. WORST PARTS STORE EVER!
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September 2023 by Exsavier Manrriquez
Went to price match rotor for 2015 doge journey. Manger Maria told sales associate not too price match. To go to O'Reilly's and get the receipt from them and bring back. Y would I do that... I got it for that price at O'Reilly with no problem. Like u guys
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August 2023 by Sandra M Gonzalez
If I could rate 10 stars for Maria Robles assistant mgr at the Edgemere location I would she goes above and beyond for her customers. The store mgr was of no assistance on today's issue, but Maria stepped in and took care of business. I believe she would be a much better store mgr she literally finds a way to help her customers. Like she did with us today instead of turning away and giving us the S.O.L attitude....We appreciate people like you Ms Robles and will be asking for your assistance from here on...She needs to be promoted to store mgr. SHE DESERVES IT! This establishment needs people like Ms. Robles...
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August 2023 by Cheryl Nordahl
I came to auto zone because my car would not start Adrian was more than helpful he tested the battery & confirmed that it was bad then proceeded ti replace it under Warrenty, he then installed the battery for me. After the installation he proceeded to check the starter & alternator to insure everything was ok. After testing both the test showed that I had a bad alternator. I truly appreciate him taking the extra time for this test or I would not have known. The manage of the store on Edgemere took the time the next day to call me asking how everything with the battery exchange this store provider excellent customer service they all went above & beyond. They didn’t have the alternator it this location on Edgemere and found one available at another location on pebble hills far east El Paso. When I went to purchase the alternator on Pebble Hills Hector also provided excellent customer service in assisting me with the purchase of the alternator. Frank also assisted him in performing a bench test on the alternator to ensure the part was good as a new part was not available for my car & I had to purchase a rebuilt one. I’m giving both locations 5 stars as both locations provided EXCELLENT CUSTOMER SERVICE.
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July 2023 by perc
Drove in with a dead battery hoping it would be my last destination to replace my battery, unfortunately for me, there was no more batteries for my Veloster 2021. However Jonathan did everything in his ability to make sure I could get my car up and running, despite multiple attempts and even using a whole battery itself, my car wouldn’t start up. Something that reallly stuck to me was the fact that he said he wasn’t comfortable with just leaving me there without power and even offered me a water. It wasn’t until some guy offered me a jump start from a running car that got my car up and running that Jonathan was still finding ways to turn my car on! He never gave up and that’s something I would like to recognize him for.
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July 2023 by luzita
suchh great service, I went today to replace my battery & adrian sold and changed it for me in less than 20 mins max, ive also had to go a couple times because my check engine light is on and they’ve always been really quick & nice.
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July 2023 by Elizabeth Rodriguez
I live in the northeast and I had to get a battery for my son's car near that area. I was extremely happy with the service I received from this location because Jorge tested it to see if it had any charge. When I was inside paying for the battery, Chris M. took the old one out and put the new one in. I was very impressed with the gentlemen because before I knew it, the battery was in the car and ready to go. They made sure it started and really went out of their way to help me. I highly recommend using their service and this location because Jorge and Chris M. made sure I was ok. Ladies who are not knowledgeable with auto repair, go to this place and they don't make you feel d**** Thank you guys!!!!
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July 2023 by Gus Garcia
It’s 4th of July on a Tuesday and only two associates in the store. It’s when most people have a chance to catch up on vehicle maintenance . Also trash cans were removed and nos litter is all over the parking lot. I understand why management would take that approach but people being how they are, it’s best to have a clean trash free location .
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July 2023 by Jose Andrade
George, went above his duty to achieve customer service satisfaction. Thank you and if I had the power to give you a promotion I would. Again, thank you for everything you did for me.
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July 2023 by Leisa Holley
We go here for all our car needsThe help is usually good
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June 2023 by Luisa Sutton
The staff is so friendly and helpful! I was Having a horrible morning but Adrian was so polite and helped me change my battery cleaned my terminals and taught me ways to prevent corrosion! Truly made my day!
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June 2023 by Orlando Rivera Estrada
Had tons of help from Adrian dozal; super great guy and would come back just for the type of service he offered me
