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March 2024 by Amber Le Roy
The last 2 times I've gone have been tainted by the "manager's" total lack of customer service skills. She's entitled, rude and dismissive. I don't know what the reason for her attitude is, but she doesn't belong around other humans as a general rule. I asked for the "Dreamscicle Smoothie" she looked me in the eye and said, "We don't have a Dreamscicle anything". I pulled up a picture and she said "That's the Creamscicle." She either doesn't have any logical deduction skills or she doesn't like doing her job. I was 1 letter off and she decided rather than correct me and be helpful, she was instead, going to gaslight me about the product's existence completely. She said her name was AmberLee but last time she claimed it was something else when she was rude so who knows. The little girl is a liability and has no business working with people at all.
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February 2024 by Ariana Castro
The place is very pretty and staff was welcoming. I ordered a shaved ice with tiger's blood as flavor, the flavor was very nice but the snow cone felt average, some bits of ice were big and the ice felt too hard.
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January 2024 by Normando Mata
Love it , delicious .
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January 2024 by Riptide Phoenix
The lady there messed up my order 3 times and on the 4th I gave up and left with block of mostly ice waste of 10
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December 2023 by Rosemary Espindola
I love this place my Pina colada and banana with cream is delicious even in cold weather ill still go get
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October 2023 by John Judd
Kocomoco! Gotta get ya one of these they are absolutely delicious. Matter of fact I think I'll go when they open! Lol.
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October 2023 by Rich L.
Asked the girl at the front for extra creme. I was charged extra as expected but they did not put extra. As a matter of fact they barely drizzle the top
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October 2023 by Myriam Andino
If I could leave no stars I would was just there and upon arrival went to the counter as no one was there waiting we waited close to 10 minutes while they were preparing their orders we understand they were buisy but a simple hello we will be right with you or something but they ignored us and never acknowledged us very rudely just kept ignoring us so we finally just left this was just a few minutes ago
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August 2023 by Donaldo Muñiz - Calez
It appears that the kids working here may not be cheerful working on a weeknight. Not one smile from any of them. We had the desserts we had at the BBQ in North El Paso but they didn't look as well made/ pleasant.
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August 2023 by Gabriela Campuzano
Everything is always good the only bad thing is that they don’t measure out the syrup properly. So you either get very little syrup where it’s mostly just ice or you get way too much syrup and you are eating nothing but a sugary mush. In my opinion they should really regulate that because they usually over pour and it’s a huge waste of product.
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July 2023 by Cristal H
They messed up the order and when I asked about it the girl had a nasty attitude. They are all rude and roll their eyes whenever anyone goes in the store. I really like the snow cones but unfortunately the customer service ruins the experience.
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June 2023 by Joseph Maltos
Tasted great to me. Went through drive thru. Will be back to try other items on the menu.
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May 2023 by EMS_13
Great store and the employees are amazing. The staff is super friendly and very knowledgeable about all the flavors. Keep up the good work! You guys ROCK!!!
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May 2023 by Jorge Ocampo
Got the bubble gum and the oreo flavored for my daughter but both taste like sugar water. No flavor whatsoever. 11 dollars down the drain.
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April 2023 by Denise Hernandez
I literally come all year round at least once a week. I think that they offer a great variety of Sugar free options. The staff is always very friendly and attentive.
