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March 2024 by Nora Zapien
No one ever answers the phone! You can't get through to speak with anyone. What is wrong with customer service now a days!
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March 2024 by Patricia Andrade
Very very..professional and great smile.very nice.
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March 2024 by Robert Rivera
Worst bank to bank with in a month I've already had four problems first they didn't put my PIN number for my debit card correct second I deposit a check on the mobile app and it took 20 days to get approved. I tried to pay my mortgage and they stopped the payment I try to send money through Zillow and they stopped the payment then had me going to prove my identity... Horrible Bank
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February 2024 by Chris Hernandez
Idk if these people hate their job, but the customer service is awful. No respect. No manners. Everyone always in a bad mood. The guy with glasses comb over always has something smart to say. Next time I’ll take this to there upper management.
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December 2023 by Moni monte
I go inside for help and they tell me to call customer service, what’s the point of the men in the front then.
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September 2023 by Ana Ortiz
They don’t have enough tellers there’s a long line. 6 people in line for 1 teller that’s not good.
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June 2023 by Bessy Lora M
I went to the América 1810 Zaragoza bank, I spoke with Candee, blonde hair, she told me on the phone that she spoke Spanish, I asked her several questions, such as being able to open an account that I needed for a small business, she was very sarcastic and told me that if she had any idea how to open an accounI said that's why I was asking.she told me to inform me on the Bank of America page. I told her that I had read something but I wanted more information. She told me have a good day bye ella corto mi llamada engancho el phone. my call just told me I DON'T BELIEVE A PERSON THAT DO NOT SPEAK ENGLISH MAY HAVE A BUSINESS.I kindly told her wow ignorant you are SHOULD NOT WORK there. She told me I don't understand how people like you want to open bank accounts that I don't think you even have a social security. I'm from Puerto Rico I told her. I do not recommend this bank ?
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March 2023 by Michael Lara
There is never enough staff at this facility and it’s obvious they don’t read these reviews
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January 2023 by Han Carrillo
No greeter and waited in line for half an hour for teller to tell me that a check from Bank of America can’t be cashed by teller for a non member and have to wait 30-45 minutes to be helped. Well there was no one there to assist when you walk in. And I’ve gone to other banks like Wells Fargo and Gecu and if you get a check from their members to go cash a teller can help. So disappointed glad I left Bank of America as a client.
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January 2023 by David Rico
Drove nearly an hour to this location and their cash advance device was not charged. Unacceptable for a Bank of America to have “uncharged” equipment.
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December 2022 by David R.
Drove from pretty far away just to find that they only have one cash advance device and it's out of battery. Unacceptable for a Bank of America to not have working equipment. Closing my account asap. Lastly, the wait here is too long. I once got here with no one in line, and still waited 20+ minutes. Bank somewhere else.
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December 2022 by Bryan Hildebrant
If I could leave zero stars I would. I’m at a complete loss of words for the lack of professionalism, communication , knowledge this branch and its staff displays.Bank somewhere else.
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December 2022 by Tawand Brewington
Always have a difficult time at this specific location regardless of whatever transaction I am attempting to complete.
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September 2022 by Adrian Perez
Why does a bank not take cash to make a deposit? blows my mind
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September 2022 by Vida Spoke
It's a good bank to have your currency secure I recommend it because it is a national bank it has locations all over the ?? , you can customize I'll see you can send money all over the United States and all over the world you have all to the option to open credit cards mortgages for a house it is simply the best option the bank has reputation with millions of people and that is a very cool thing professional equipped bankers that will try to the best of their ability to work and the customers favor make the wise choice choose Bank of America.
