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April 2024 by Casey
Amazing. I was there when the young man was being attacked by an abusive customer around 1pm-ish. He stood his ground. The customer realized we were watching him and retreated. We thanked him and apologized for the rudeness of the other customer. We came back a few hours later(around 3-4), and it was busy. 1 employee, around 30 customers. They were rude to him and kept messing up their orders. He had to throw away so much product because of them. It truly was a waste. It was loud to the point that even he couldn't hear. I'm so disappointed on the rudeness if the customers. He wasn't rude. He was tired, exhausted. He didn't have the stamina to use his customer service voice, so he had to use his Normal voice. That's right, normal. I heard him talk to the man who was abusing him in the morning. The tone wasn't the same. The tone he used was genuine. It was clear that he was tired and he wanted to clear out customers so he can clean and go home. God bless him. Even tho I'm much too older, if I see him having to suffer from those ruthless people again, I'm not going to hesitate to stand up for him. He's too young to go through this. Be better El Paso.
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April 2024 by Stephannie Michellee
If I could put 0 stars for today’s experience I would.I’m not one to complain about bad customer service. I’m a firm believer that sometimes people have bad days and you should be nice to everyone because you never know what they have going on BUT this wasn’t the case. I went to Baskin Robins on mesa today and the young man working there was extremely RUDE to almost everyone in there. It was a complete disaster! This representative straight up threw an ice cream across the room when an older woman changed their order. Can you believe that? And as if that wasn’t enough, they had the audacity to yell at not just one customer but all of us because he was impatient and didn’t want to help us out. Some of the people were older and don’t understand the complicated menus from today and I felt extremely bad for them but, God bless them, for the patience they had to not snap at the worker. With no manager, coworker, or anyone else working there, there wasn’t anyone to address the situation to.There was no reason to be that hateful.
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April 2024 by Sandra Padilla
Terrible services, the boy who was serving too aggressive and grocery to attend. And I don't know if because I was so angry I was serving portions that were too small, that is, very small.
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August 2023 by Mrhukla Mexaloko
Excellent
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April 2023 by Ali Hamidani
Customer service was amazing. Employees were so polite! Clean restrooms too!
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April 2023 by Beachboy
As soon as I walked in the door, I was greeted by a friendly staff member. I got a couple of scoops of my favorite ice cream, and out the door I went. Quick in and out. That's how it's done.
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April 2023 by Tumbleweed
As soon as I walked in the door, I was greeted by a friendly staff member. I got a couple of scoops of my favorite ice cream, and out the door I went. Quick in and out. That's how it's done.
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April 2023 by Tania Torres
Rocky road cone, single scoop was more than enough!
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October 2022 by Shankar Paudel
My daughter loves it. She wants to be here almost every week.
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October 2022 by Netta Cisnerosayers
Evy is an amazing person! She’s made us feel so welcome. Thank you!
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June 2022 by Lisa McNiel
No good cakes available. The ones that were, I could have decorated better. A very frustrating experience when I was in a bind. Usually, the freezer is full. Nothing. On a Friday.
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May 2022 by J&A Cisneros
Evy is an amazing person! She’s made us feel so welcome. Thank you!
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November 2021 by Alma
I wanted a pumpkin flavored thing before the season was over and they have such good pumpkin milkshakes! My kids indulged with some scoops. Everything was delicious and the young ladies behind the counter were so nice!
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October 2021 by Bruno Santillan
I am going to rate this a 5 out 5 just cause my brother works there and keep a good review but is someone can be a fake karen for him i would be thankful. Thank you his name Sebas
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September 2021 by Squach
I am going to rate this a 5 out 5 just cause my brother works there and keep a good review but is someone can be a fake karen for him i would be thankful. Thank you his name Sebas