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February 2025 by BRENDA LOVEDAY
The only reason they got a 1 star is because they don't have a negative star rating. 1 teller with a long list of people in line. You have to wait in line to make an appointment to speak to someone in the lobby area. Manager too busy and important to come out and talk to you. Can't find our account. Have to come back after you call and make an appt to come in again to see the most important person that only deals with business accounts, nice.... I don't reccomend this bank.
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November 2024 by Javier Delacruz
Very bad service by management on sunland park location.
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September 2022 by Jonathan Breitling
Never open and when they are open only 1 teller so be ready to wait for a while
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August 2022 by Ray Horn
Went there today at 330. Doors locked! Says open to 5 on website?
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July 2022 by Adriana R
Definetly ALL LOCATIONS ARE BAD
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July 2022 by Jason B
Drove 20 min to this location and zero functioning ATMs
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April 2022 by william
Your a horrible bank next time when you buy out a bank or switch over make sure your interface is switched over as well
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January 2022 by Pat VB
PCN Bank is horrible. I am 71years old and opened an account when I was 24years and never in all these years have had such a terrible experience. PNC dropped the ball for this conversion. PNC was not completely prepared. You call the local bank and no answer. You call the numbers out of town and you are on hold and then dropped from the call. You go into the bank and tellers are rude. One lady at the desk was having her burrito and was upset when I asked for assistance. Geez! This bank is the worst. DO NOT OPEN AN ACCOUNT WITH THIS BANK!!! Going to change to a credit union.?
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January 2022 by Pat B.
PCN Bank is horrible. I am 71years old and opened an account when I was 24years and never in all these years have had such a terrible experience. PNC dropped the ball for this conversion. PNC was not completely prepared. You call the local bank and no answer. You call the numbers out of town and you are on hold and then dropped from the call. You go into the bank and tellers are rude. One lady at the desk was having her burrito and was upset when I asked for assistance. Geez! This bank is the worst. DO NOT OPEN AN ACCOUNT WITH THIS BANK!!! Going to change to a credit union.?
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January 2022 by Michelle Enriquez
Your service was terrible. Teller should be told what manners are. I couldn't believe any of this. The back is awful now after the switch over from BBVA.
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December 2021 by Robert Gillespie
Honestly with BBVA i really like them, the staff is friendly and ive never had an issue. My problem is with PNC my account went from free to having to pay for checking unless i have a high enough monthly balance. Sure if your balance is high enough every month they wont charge you but when you have multiple accounts then that gets hard to just have $1000-1500 you cant use without getting hit with charges. The app is no good, cant access account details and getting on the phone with a person is very difficult. If it weren't for the corperate descions to run the place id give 5 stars for customer service, if it wernt for customer service id have given 1 star. If it wernt for the fact theyre my oldest accounts and i need them open right now id go elsewhere
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December 2021 by Melissa Zavala
She mentioned be gave me a check written on an account here. I don't have an account there but I went to cash it with my ID and they had one teller, a long slow line and when I got up there the service was poor. They couldn't even cash the check for me after all that. They then wanted me to open an account. Uhhh, no thanks
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November 2021 by Francisco Mendez
Horrible experience with the transition makes me want to close my accounts and get another bank. Every time I come it’s a bad experience
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October 2021 by Garth_Vader
Your a horrible bank next time when you buy out a bank or switch over make sure your interface is switched over as well
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October 2021 by Daniel Solorzano
I went on Friday to talk to a teller and it was close even it says they close at 6
