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March 2024 by Veronica Guzman
I love this Bennys! The vibe and the friendliness of the employees is amazing. Especially Ms. Jennifer and Ms. Marice (hope I spelled that right!) They are always smiling and laughing and getting along really well. Definitely a dynamic duo. They make my visits super fun. This is why I don’t understand why some customers act so rude when they get quoted. Don’t like it? Simple, stay home with your stuff that isn’t worth the millions you imagine it does.
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March 2024 by Olga Granados
Super nice customer service! Definitely 10/10 recommend!
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December 2023 by Dark “Bat Man” Knight
Great deals! The STORE MANAGER IS AWESOME! She's very blunt and straight to the point and will always try to help you in any possible way. God bless her she is amazing!
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December 2023 by Dom Che
I’ve been coming here for 2 years and today Edith and two other employees were very rude towards me and other customers.I will be reporting Edith for her behavior.
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November 2023 by Chris Riley
Been pawning and buying from the for along time. They use to have a mobile app so you could have the convenience to pay your pawn and track when it’s due also pay with debit card! Not anymore since a new company has taken over and the new system! They have lost a long time customer due to this new system. Won’t be returning and I’m sure a lot of customers feel the same way.
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November 2023 by Ana Talamantes
This pawn shop is awesome some really helpful ladies and gentlemen there really awesome to come in get help immediately.And the new manger the best she is so helpful and I love her inspiration for the other workers.
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May 2023 by gloria esparza
Have been coming here for more than10 years. Helga is an excellent manager. She is the reason I always go there.
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April 2023 by AJS
I like the variety and friendliness of this pawn shop, my only complaint is to treat frequent returning customers a little better. Remember your customers who spend thousands with you and give them a little xtra help if they need it
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April 2023 by 24 Js
I like the variety and friendliness of this pawn shop, my only complaint is to treat frequent returning customers a little better. Remember your customers who spend thousands with you and give them a little xtra help if they need it
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April 2023 by Carlos Coyazo jr.
Just copped a dope deal on a craftsman set! The location is fancy as heck too so you feel like you're doing business with a real business!
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April 2023 by Gilly Silva
Great employees! Great customer service! Very friendly and knowledgeable staff!
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February 2023 by Herb Walker
Hello,I was running behind on my utilities payments awhile back here in El Paso TX. I didn't know what to do and I needed some Ca$H , A.S.A.P. !A friend told me about Benny's Pawn Shop located at 10851 Gateway S Blvd #100, in N/E El Paso, TX 79934. I met and spoke to Ms. Helga that day and explained my situation. I brought in some electronic items and some of my band equipment I had at home. Ms. Helga worked with me and in NO TIME I was walking out with Cash in hand to pay some of my bills......I have worked in a Customer Service capacity for decades and I have won awards in this field, but these ladies could teach me a few lessons on how to help someone , do thier best to meet their needs and not just be the 'next number' in line. Helga and her staff have always got a smile on their faces and a friendly hello when ever I walk in the store. The store is always amazingly clean , well organized and prices are clearly marked.If you need cash, drive out there and say hello to Ms. Helga, Ms. Olga and the other fine Staff members there at Benny's Pawn Shop.This is the BEST store I have been to in the El Paso TX. area. This old U.S. Army Veteran would definitely recommend Benny's Pawn Shop to my friends and look forward to doing business with them again in the future.You ladies are #1 ! :)Thank you all SO much,Herb
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December 2022 by Carlos Almeralla
I sold a couple of things and Josue Was very polite and professional 10 out of 10 in costumer service and satisfaction. I LOVE THE ATMOSPHERE of this pawn shop. Everyone is friendly and kind to youUnlike the location near basset.
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December 2022 by Dionysus Wolf
Josue is really nice and professional. The whole atmosphere was great and inviting. I didn't catch the female employees that were there, but they were also amazing and inviting. I prefer this location over the one near Bassett, for sure.
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November 2022 by Arlene Payan
Ive been going here for a few years. Helga and Olga are so wonderful. Always the best customer service EVER!!! Thankyou ladies for being so kind. May God bless yall.
