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March 2024 by Susana Robles
Cristian was great in assisting and answering all questions that were asked very polite and went out of his way to helpThank you Cristian
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March 2024 by Neto Pimentel
Very professional, greeted from my first step into the shop each time! The team always goes above and beyond to help out! The manager Ruby is amazing, and keeps her team in line to provide the best service. Store always looks clean and organized! Ever since the store got a brand new crew, my business stayed with them, Ruby, Nora, Andrea, Joel, and Chris, you guys are awesome! Thanks! Highly recommend coming to this shop, you won’t be disappointed!
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March 2024 by Christopher Acosta
Great sales people very helpful.
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March 2024 by Elena Acosta
1st visit and love it. Thank you Chris for great customer service!
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March 2024 by alejandro cardenas
Ruby is the greatest...always there to help... she is the coolest. She goes the extra mile for customer satisfaction.... give that lady a raise...
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March 2024 by Monique Contreras
Had a great visit and received a lot of help from the manager, Ruby!
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March 2024 by Dr.joel hoffmann
i am happy that robert.is gone he been at that job for to long.now he cant be rude to any one else.im so glad he gone.out the door.retired.no body likes robert.no body wants to deal with him.
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January 2024 by Carlos Rodriguez
I went in today to check out some guitars and first of all no one greeted me when i walked in which is not a big deal but then when I asked for help this rude lady that works there answered me like if I was stupid and told me to hold on because "somebody has to be with you" like, how was I supposed to know that if no one even acknowledged me in the first place. I had gone in first before anyone got there and it took a while for the rude lady to even help out someone that was waiting because she didn't see him. Treat your customers better, if you really hate your job that much then dont work there that simple.
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January 2024 by O
So it's new years eve 450pm and my roommate decides that tonite is the nite. He says he loves her and wants to pop the question. Only problem is he has no ring! We hop into his SUV hoping praying the pawn shop is still open. We try a competitor down the street....closed! We make a mad dash to cash America but we're too late it's 503pm new years eve. The employees inside motion that they are closed so we sit there parked looking defeated. The sad look on my buddies face must have drawn the attention of the employees cuz they asked what it was we needed. Without hesitation he jumps out and explains the situation which was enough to not only let us in but spent time going over there quite impressive collection of engagement rings wedding bands for both his and her. After reeling him back down to reality he found the perfect ring and too both our surprise it was way less than what we were expecting to pay. Thanks to the employees working that evening for going above and beyond and helping to set a young couples future in motion.
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January 2024 by Justin Rosales
Nora is great. She actually helped with no attitude. I had to call this store because my actual store sounds like their job is annoying. Thank you again Nora
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January 2024 by Alondra Loya
Terrible customer service took forever to assist me. When i asked for help this girl gave me attitude while asking to see jewerly. Said a rude comment of me to her co worker when i asked for help.
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December 2023 by Lavish
The best service in town great deals!!!! Thank you Jose for helping me out !!
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November 2023 by Anonymous Info
Jose lies about being the manager at this location. He does this when people want to speak to actual managers to prevent complaints from being Escalated.
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August 2023 by Carlos Gonzalez
Great store and staff. Clean facility at the best prices. Thank you for always making it happen Ms Ruby.
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August 2023 by jesus frausto
Great customer service!
