-
March 2024 by John Vira
Bad service
-
January 2024 by Joey A
Great service, and deals.
-
January 2024 by Dracen Aschle
Very helpful and knowledgeable staff, my favorite pawn shop to go to on the Eastside!
-
December 2023 by Mikol Precise
They have good stuff yet most employees are unwelcoming. Last 3 times I've entered the store there is no acknowledgement or Hello, today a woman wearing tight leather pants came in and the manager couldn't stop staring pretty obviously in front of other customers, c'mon guys. I literally have to wave someone down to get help on items. I stood waiting to try a guitar pedal that they couldn't find the plugs for. Then as I'm trying to get it on and plugged in, the employee was lost in his phone completely ignoring my struggle.The manager is right there watching so he could've intervened but didn't.I only return because the tools are great priced but man Im not a fan dealing with the service here.
-
October 2023 by Nilda Padilla
They need major training on customer service. Employees are just conversing and did not offer any help. No acknowledgment what so ever.
-
October 2023 by Isaiah Trevino
Cracked my laptop screen in their possession then claimed it was like that when I pawned it.
-
October 2023 by Suzy Sotomayor
I had a pair of brand new Oakley Sunglasses that I wanted to sell, try not to laugh but the young man told me that they do not buy Sunglasses because of COVIT. I nearly died laughing I couldn't believe my ears. All he had to say was no we have enough in stock and don't need anymore right now. So I won't be going back there and I suggest to others the same
-
August 2023 by Kevin Harrison
TERRIBLE Service. I was told a certain amount to retrieve my pawn paid and sign the paper work JUST for the employee to say he made a mistake and it’s going to be more $. When speaking to manager Joe he gave a sassy attitude and didn’t help in anyway not even acknowledge HIS employees mistake and didn’t give me the upper management/ complaint number when asked. Really hope upper management fixes this issue.
-
August 2023 by Shelby Moit
This is my favorite store to come to. The customer service is always 100%. Today epically Joe helped me fix my flat tire and went above and beyond what you would consider customer service.
-
August 2023 by Brandon Garza
Everybody there was helpful, had great attitudes, and go above and beyond. If you want a great price and a great place to purchase a firearm this is the place to go.
-
August 2023 by Emiliano Cruz
I would highly recommend this pawn shop for your buys and your pawns. They give top dollar on your pawned items. The staff is friendly and joe the manager is very helpful and professional. Karen is like employee of the month every month always very polite and helpful as well. Highly recommend this pawn shop.
-
August 2023 by Adam Dodson
Very very helpful the manager Joe was very helpful and has excellent customer service I prefer to leave the northeast to go to his store such an amazing person anything you need joe goes above and beyond
-
June 2023 by Lillie Lo Davis
If Ashley wasn't there I wouldn't go into the store, she is such an expert at her job and just an awesome person to be around, she answers all the my questions. As long as Ashley is there, I will continue to be a customer with her great customer service.
-
June 2023 by AJ Davis
I’ve pawned a few things here before and I’ve gotten help from multiple employees. However, the one I received the most help from was and is Ashley. Yea the employees that are there are good but from my POV they don’t work as hard as Ashley does.
-
June 2023 by DONNA ALVAREZ
This is always my go to place. Ashley has always been good with keeping me up to date on payments and giving me good deals.
