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December 2024 by Aung Zaw Htwe
The most trustworthy and reliable bank in the United States.
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December 2024 by H3C7OR G
Professional and fast service
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October 2024 by Raul Ramirez
Have to cash a check every so often. Always have to wait a while before someone can help you. Girls at the counter dont know what they're doing.
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August 2024 by Mike Amaya
Can't contact by phone. Customer service not available. Ridiculous.
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June 2024 by Rose Garcia
Worst branch for this bank, I have been a customer for a long time and when I went in to get something notarized they purposely had me wait over 2 hours to be told everyone was too busy and had to continue to wait when the lobby was almost empty with no line! Will seriously have to take my business elsewhere if this is how they treat their existing customers
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May 2024 by Alicia Corral
They must not know how to answer phones here! Just like to sit and look pretty huh?
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April 2024 by Joshua Alvarez
Horrible service!!
Came to open and account waited 1hr and still nothing get your act together come on know !
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April 2024 by I Dawg
Been with them for 10+ years. No hidden fees that I know of. 2 eastside branches, one by Vista del Sol and Lee Trevino, the other by Joe Battle and Montwood area. Lower Valley location and the other in the Westside.
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March 2024 by Cezar Simoes da silva
Poor service, no manager available
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January 2024 by Alicias V
I can't get a human on the phone or on the app it's so frustratingDon't like this bank
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January 2024 by Dennis Farnquist
Worst and I repeat with a capital letters worst Chase branch ever treats veterans like like racists also don't go to the supervisor teller she's especially the rudest one there we're not accept my military ID only my driver's license it's the same diff it has a picture and everything are the same thing all the time that I've ever went to this branch I've been treated like an immigrant but just jumped the border I should never ever wish any of my brothers or sisters in military to go to this bank at all they are not American in my words I believe that
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January 2024 by Ernest andrade
Went into the branch today and wanted to set up a new checking account. Got there at 4:15 and the guy in the lobby told me it took an hour and half to set up the account and they close at 5. The gentlemen said we can make an appt for another day. I know I’m just 1 new checking account nothing crazy but, they don’t know what products or total services I could have needed. As far as any other business if you walk in before they are closed then they stay a little later and help you. Walked out and went to Bank of America. New account in 30 min they stayed 10 min later after close and they seemed happy to help me out.
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January 2024 by Jonathan Flores (JonnyBoy)
For bussines / child accounts / personal account ?? recommended .
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December 2023 by J Mac
Number of tellers for a major bank is unacceptable. Two tellers with a line of eight people doesn't work. Always same. Was a Wednesday, not payday, start or first of the month. Finally able to convince ma to switch banks.
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December 2023 by Ivan Holguin
Always friendly and courteous.
