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June 2024 by Veronica Romero
Sam and his team are true professionals and they make my clients feel at ease because he has a lot of knowledge and he explains everything thoroughly. I will definitely work with Sam and his team again.
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April 2024 by D G
Pre approved for $400k as preferred lender with Carefree Homes. We backed up from the contract because the property was not worth it the price and found another one, we stayed with City Bank and Mr. Guido took retaliation against us for backing up from the Carefree contract… dragged his feet to request the appraisal so we miss the closing date. NOT RECOMMENDED. He also requested our papers multiple times. Complete waste of time. Use another lender. Manipulated the transaction for us to lose the property deal and that is a violation of our rights. Don’t even know how he still in the position when the bank is losing money. Mr. Guido you are not in California 🏆
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April 2024 by Daniel Sudimack
I have recommended Sam Guido to many home buyers over the past 15 years. He is one of the most professional mortgage lenders I've known and consistently provides excellent customer service. Always reliable and communicative with my clients and with me throughout the home-buying process. He is excellent!
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March 2024 by Cederick Harris
Worst Lender ever. He was rude to the title company and rude to me. We were never told that we would not be making closing on time. When I called and asked why we weren’t told this he told me to give him a break and don’t give him that and to call the title company. He put the blame on someone else instead of apologizing for the inconvenience and trying to explain what happened wouldn’t. But when he needed something from us, we responded promptly. Definitely will not be using this company or accepting any offers from this lender at all. The realtor community will know about them and their terrible customer service.
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May 2023 by Paty Zavala, MBA Realtor
This is the second time that my client works with Sam and I can see why he chose to hire him as his loan officer... Sam is easy to work, reliable, and makes the closing dates happen!
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March 2023 by JAlex
2 years ago, we had a horrible experience using this institution. These people delayed our loan paperwork over 90 days, and we had to renegotiate our contract! Ultimately, we had to transfer the loan package elsewhere. At the new institution, we had it closed within 2 weeks! City Bank prolonged the loan package needlessly by them requesting irrelevant information from parties not listed on either the contract or the loan. They would send their paperwork to their home office in Lubbock or Amarillo- wherever it was, and we would wait a week at a time for them to respond, and them wanting MORE information! This is despite them having all the necessary information, tax information, pay stubs, and court records from other properties owned. I can only assume that someone in the home office was either new at their job and inexperienced, or did not want to make the loan. The Loan Officer was Paula at the time, and it nearly cost us our property! Unfortunately, I will never recommend or do business with this institution again.
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September 2022 by Manny Jemente
Alonzo "AJ" Vega was a great loan officer. Responsive, professional, and efficient. And we closed on time! I highly recommend him.
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June 2022 by Athena Chavez
Sam Guido and his team were truly amazing. Really made the process as simple as possible. Always available for conversation or questions.
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June 2022 by Angel Rodriguez
Sam Guido took care of the whole loan process thanks. for take care veteran my wife shalom.
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June 2022 by Gloria Mendoza
Sam Guido and Sandra Martinez, Thank you very much.Your are so kind and your service is professional. You really care about your clients.
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June 2022 by Rosario Winterberg
It is a pleasure working with you! Buyers feel very comfortable and have respect for your professionalism. Thank you very much.
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May 2022 by wesley hocker
Sam Guido is super intelligent, polite, well versed in financial matters, and a true professional in all aspects. He should and will be President of a mortgage bank. Thanks for all of your great insight and guidance, Sam!
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May 2022 by Young Brown
It was a great experience with Sam Guido.He was very accurate, keep his words. I really appreciate his work and his knowledge and professionalism.Thank you Sam!
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May 2022 by Lydia Lewis
Sam Guido took care of the whole loan process for my client and was great at keeping me in the loop. He stayed on top of every detail & locked in the rate before rates went up. I appreciate all the attention to detail and for making my client felt heard and taken care of!! Highly recommend and we will definitely be working together in the future!
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May 2022 by Mariel Villanueva
I do not have enough words to thank our loan officer AJ (Alonzo Vega)He is super hard working and answers all your questions in a timely manner. It was our first time buying a home and he made sure we knew exactly what was happening during the entire loan process. Very polite, professional and helpful!! Definitely was a peace of mind working with him. 100% recommend !
