-
November 2023 by Jordan Escobar
Bob (driver) and his crew did an outstanding job packing my belongings. They took care of my furniture like it belonged to them. Great job Coleman American!
-
October 2023 by Christine Citarella
The entire team has been fabulous to work with. From Christine who came from El Paso all the way to Alto to give a quote in an extremely timely manner to the coordinator who followed up to make sure boxes were delivered Etc and Edward the driver was absolutely on top of things and arrived just when he said he would. I've moved four times in the last 20 years and this is the best service I have ever had! On a scale of 1 to 10 I'd give them a 12!
-
October 2023 by Jon Endres
Coleman representative Christine had us give her a video tour of our house to assemble our moving quote, then visited in person the next week to verify everything. Both interactions were super-friendly and professional. We feel confident that our move will go well. Thanks Christine!
-
October 2023 by J Preston
After U-Haul located in Las Cruces, New Mexico contacted me to let me know that the equipment I had rented was not available. This was three days before our scheduled move. Needless to say, I was very unhappy with Uhaul and contacted Coleman moving. From start to finish, Christine coordinated everything, and the process went absolutely perfect! I would recommend this company to anybody. The movers arrived on time, and Christine even made an extra trip to pick up the keys to the car that had to be moved. In spite of the U-Haul and the stress I encountered, Christine was outstanding and took care of us very professionally.
-
September 2023 by Lynda Lee Rushing
The packers and loaders at point of departure (in our case El Paso) were outstanding. They gave extra attention to protecting each and every piece. They also labeled and identified many boxes we had not properly labeled. At point of arrival (in our case Dallas), the timing was very good. We only had to wait one day in a motel for the furniture to arrive. As for unloading, it was 50/50. One worker was enthusiastic and worked his buns off all day. The other helper seemed to be very tired, sat in the truck looking at his phone most of the day. Still, the service all things considered was good and I will definitely use Coleman when we move again.
-
August 2023 by Rocio Granados
the sales rep Christine Williams is very professional and nice, she is very on point and direct. I would recomend people just because of her.
-
June 2023 by shawn Hall
i went up there for a interview and was interviewed by “jen” I believe she had informed us at the end of the interview that she would most likely end up hiring us ( the five other people with me ) bc she had been hiring groups at a time, days went by i called up MULTIPLE TIMES on MULTIPLE OCCASIONS they never bothered to reach out to me or keep me updated at all now at this points it’s been months. super unprofessional, you’re awful jen.
-
September 2022 by Alena Killinger
These movers used way to many space, they didn’t make sure our stuff was taken care of well, they had to be reminded of entire rooms that they didn’t pack multiple times. I can’t believe they’re still in business. Also, we had a bubble gum sticking to our carpet. This moving company is the worst.
-
September 2022 by A A
These movers used way to many space, they didn’t make sure our stuff was taken care of well, they had to be reminded of entire rooms that they didn’t pack multiple times. I can’t believe they’re still in business. Also, we had a bubble gum sticking to our carpet. This moving company is the worst.
-
July 2022 by Diego R.
The past reviews have been spot on so far and nothing had changed the company doesn't call and won't pick up their phones. I got a delivery date only for it to be changed twice and no call of when they would be here the day prior and haven't received a call the day of so I have no idea if they're even going to show up. Worst moving company I've worked with by far.
-
January 2022 by Sarah Gubachy
Made my mother's life a living hell. One of the movers (not bonded or vetted) stole her $10,000 wedding ring. The trucker responsible lied about everything and covered it up. The "insurance" is owned by the moving company so they ruled in favor of the movers. My mother was devastated seeing as how she had that ring for 30 years. Dishonest and irresponsible company.
-
August 2021 by Lori Jayhan
The representative who sold us our moving package was very good. But the rest was a disaster. Our stuff had to go into Coleman’s warehouse and the driver picked our stuff up and asked where the sofa was and they said there was no sofa and he said there’s always a sofa and it was on the packing list. When our stuff was delivered our sofa was missing. It took them 7 days and I had to call them everyday and I asked for the general managers number and email on the 7th day . After I did that I got a phone call that they found my sofa. The moving coordinator was worthless as I was leaving her messages and when I questioned that she wasn’t responding I was told she quit. I wouldn’t use them ever again but the rep was great for us as she was calling the warehouse trying to help us. Otherwise it was a failure. The packing they did was fine. Now we have to wait to get our sofa for a while also but grateful they found it as it was expensive and new. The driver should of never left that warehouse without it because he knew there was a sofa that never got on the truck.3 rd move with allied and first with Coleman. 2 of them not great due to damage and loss. To bad cuz we’ll be moving again. Hope this helps anyone trying to decide.
-
June 2021 by Teresa J.
Wow! I have read the previous reviews and I have to say I have not had any of these experiences. They were extremely professional packing and moving us. Some of the staff was new, but they were extremely thorough and did not miss anything. We had no issues and in our eight military moves this was by far our favorite and friendliest company. Very flexible and willing to work and meet time frames. If you are a military family about to move from the El Paso area I would 100% tell you to breathe and trust this one when they are assigned to you. They were fantastic. On time, great wrapping job, great packing, friendly, and willing. Everything you would hope for in a moving company!
-
March 2021 by Jannette Dudley
We refer Christine Williams to all my clients for out of state moves. She is professional and make sure what she say is what happens. She can do all states.Very knowledgeable..
-
March 2021 by Samuel Salas
I believe that the work is the most professional experience I've ever had and would like to be a great part of the company if possible.
