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October 2025 by Larry Sosa
Eazy process , one phone call, They give you application, You fill it out, call again , They give you access to go in. THANK YOU TO: MELISSA MORENO .
very professional assistant.
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March 2025 by Carlos Medrano
Ok,
There some PROs and definitely some CONs.
PROs: There is a Member who has helped who does not work in the front. He has been able to provide answers when I ask.
CONs:
The phone answering service is weird, operator answers, but not very helpful when you asking questions. Specifically if you are asking questions because you don't know something. Then they transfer you to a different person who asks you questions like if I worked there and knew what they were asking.
Sometimes they need to realize that customers are looking for answers not able to answer all their questions. Not only that, they start getting rude if you not able to provide the answer.
THAT IS THE REASON I WAS THERE, WAS TO ASK QUESTIONS SO IN THE FUTURE I COULD ANSWER WHAT THEY ASK!!!!
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October 2023 by Jesus Mendoza
Answer the phone
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September 2023 by MEDICINE MAN
Answer the phone
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March 2022 by James Hahn
I’d love to train this organization on customer service. If not me, then anyone. Please someone , teach these folks
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March 2022 by Elizabeth Wechsler Mata
Helpful, cheerful, speedy and efficient.
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March 2022 by arbitor 201
Hello all. Recently i was having some issues where I wasn't able to complete some work. I called and spoke to Sylvia (i believe was her name) and she was extremely knowledgeable and helped me out a lot. She went above and beyond to ensure i had all the information i needed. Thank you so much. I hope i can speak to her again if I ever need help again.
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March 2021 by Brenda Gaucin
Great customer service!!Everyone is so helpful. Thank you!!
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March 2018 by Nora Marquez
Veronica was a great help!!!
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March 2018 by Pedro Guzman
Very good people to work with.. very professional
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March 2017 by Roadrunner Beep
my phone went missing from my home monday night please help me to locate it.