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January 2024 by manuel cano
Excellent customer service. These guys always help me out.
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October 2023 by Lone Star Boat Rentals
Amazing Customer service! Went in today for a specialty size bolt and these guys stayed late for me on a holiday weekend for 2 small bolts that I absolutely had to have for a project. Its hard to find this kind of awesome service in these post covid times and these guys nailed it! Thank you!
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April 2023 by Adan Cruz
Great customer service
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October 2022 by Tina Artalejo
I have been ordering with this company for a few months now and most of the experiences have been great. Matthew has always been extremely helpful and knowledgeable and will do his absolute best to make sure you're taken care of. He has also helped put us in contact with a sales man to expand our buying options with the company I work for. Thank you Matthew for all you have done for us! It is great to have a local option. He will be the one I deal with when I call.
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October 2022 by Sergio C
I was at your store in Pelicano St today at approximately 1400 hrs. I took a bolt and ask the attendant for a rod bolt. He took the bolt and came back with a bolt rod. I looked at it and seem thinner that the bolt I had. I ask him and his response was “ I know what I’m doing they are the same size”. I then ask for some nuts for the rod. He stated that their boxes started at 100 count. I told him I did not need it that many. I then told him of my project and he stated I was better of going to El Paso Nuts & Bolts. I paid for the rod and went down the street to El Paso Nuts & Bolts. They sold me exactly what I needed after telling them my project.I returned to your store and told the attendant that he had sold me the wrong size rod and that I need it a refund. I told him brother you gave me the wrong size. In a polite manner. He responded aggressively “shill shill man” I also told him that I had purchased the correct size at Nuts & Bolts. He replied “well you should have just come back and get the right size”. He then went to the back and came back with another rod and said “ you can just take this one” I then request a refund again. He then aggressively again said “Ok Ok”. Agree approximately 20mm he finished processing my refund and I just walked away.I do not think you need employees like this. I do thank him for sending me to El Paso Nut & Bolts they got great customer service.
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October 2022 by Hector. I Hermosillo
Horrible costumer service from a man wearing earrings I will rather go to El Paso Bolts and nuts
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August 2022 by Jose V. Servin Gonzalez
A very good variety when it comes to bolts and nuts.
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July 2022 by Yancy
The Help we get from the Staff is awesome.Im a Delivery Guy for my Job.New to the Job and get great service.
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July 2022 by melissa dozal
The guy in the front understood the women language ? happy with the customer service.
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January 2022 by The bear Sanchez
Great place find any bolt nut you need great prices find stained steel screws Josh the cashier very helpful very courteous does a super great job keep it up thank you thank you
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March 2021 by Teddy Sanchez
Great place find any bolt nut you need great prices find stained steel screws Josh the cashier very helpful very courteous does a super great job keep it up thank you thank you
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March 2021 by Ramiro Cervantes
I found what I was looking for. Really good customer service, friendly people!I will always come back and give my business to this guys!
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October 2020 by Eddie Barron
Great environment and knowledgeable of everything
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February 2020 by David Loya
They make sure your getting the material that you are asking for
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December 2019 by Eli C.J.
Mr Alex Hernandez is always very helpful and the other associates always follow his lead.
