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January 2025 by Travis Hansen
This place is terrible! Ridiculous late fees, they send you no payment reminders, difficult to come in and pay in person as they always seem closed.
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June 2022 by Christian Guerrero
They need to learn how to answer the phone during business hours
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March 2021 by Tony Nunez
Fair prices and good service. Construction going on makes you take the dirt road to get there. Also there's no cameras so make sure you get insurance for peace of mind.
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August 2020 by Miguel Favela
Greats storage space in the Eastside!
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June 2018 by marisa. cedillo
This “place of business†sucks! Made online reservation and drove two trucks in from San Antonio with moving crew only find they didn't feel like showing up to work today. Like others who've rated this place, I too called the business line and got no answer or a contact call back, as promised in email, post reservation. Decided to drive there anyway and it was CLOSED. What a rude and inconsiderate way to waste customers time! Shame on you! Advice: Revisit your business strategies and operations. If this is the way they conduct business, I would NOT TRUST them with my belongings.
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March 2018 by Alexandria Garcia
I called 3 times during operating hours with no answer, so I went online to reserve a unit and received and email saying they would get back to me. They never did. So I drove all the way over there the next day and they were open, guy at the desk, I called one more time from my car while watching him and of course he didn't answer. I went in and he was literally doing nothing with the phone right next to him , I asked about my reservation and he said yeah no we don't have anything available. What a terrible way to run a business. If you're moving here or needing storage there are MUCH better places in El Paso. Don't bother with this one! And of course I check the number I was dialing it was correct.
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February 2016 by Lisa Hicks
These people need to learn better English. I understand El Paso borders Mexico but if I was to go to Juarez, then they would expect me to speak Spanish!
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August 2015 by Luis Garcia
office staff was super friendly and helpful, went in to rent a uhaul and the manager Ernesto was very thorough when explaining everything to me and making sure all my needs were met. I left the store feeling good about my rental and knowing that if there was any issues they would be addressed and resolved. I even rented a storage unit before I left. I would recommend this place to everybody and I am happy to know a place like this is in business. customer for life!
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August 2015 by Cecilia Medina
Staff very helpful and polite, storages very clean. They have cameras and access 24 hour gate with your own code. They do not increase the price like other storage companies.
