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January 2024 by Desi
Disappointed.
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January 2024 by Sheila Steiner
Had the best service and it didn't take long at all
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December 2023 by Mercu T
Carlos provided more than excellent service. As soon as we walked in he was already at the door with a smile welcoming us. He answered all of our questions and was very knowledgeable. Very sweet kid ? ❤️. The lady manager on duty was also very welcoming and had very friendly vibes. Cricket has always exceeded our expectations. We walked out with one of the latest phones completely set up by Carlos! Unlike the AT&T store on the same block, this Cricket store helped us in every way. Thank you
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November 2023 by Desiree Espinoza
I'm disappointed with how they've handled my situation. I also don't agree with their way addressing two other situations my friends had. I will share in detail that one of my two friends I'm referring to had her iphone6 die. Get it? IPhone6! She's had cricket as her provider many years. Never went to see about an upgrade. She always paid on time. When she tried charging her phone it must have burned out. She wasn't able to turn on. She goes to the cricket store and they say she qualified for 1700. But not in credit towards new phone... no so she could buy one in payments. What the hell? Cricket doesn't offer anything to loyal customers? So they'd rather you leave and get service somewhere else because in that way at least you get a phone for little to no cost. My friend had an old cricket phone but forgot the pin. They said sorry couldn't help with that. Really? You can't reset your own phones? It's trash to treat a customer you've had for years that way. I'm definitely considering weighing out my options and taking my business elsewhere.
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June 2023 by Claudia Rodriguez
Cricket sucks now! I pay 100 plus 4 bucks for what my service doesn't work. Calls don't go through calls drop and phone doesn't ring when being called. Texts don't go through either my contacts don't receive my texts. I have to constantly have to reset my phone for functions to work worse company ever will be leaving to a better company that will appreciate my service
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June 2022 by Alex Perches
Had problem with service and Brianassisted me.He goes way and beyond to give you the Best Customer ServiceAnd best of all he makes you feel welcomed to the store ?. ? Big thanks Brian.
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June 2022 by Clifton Johnson
Went into store on 19 March and have had issues with service since. Got into a disagreement with associate and have had to call customer service multiple times and they were able to tell me that the associate messed with account and removed applied for services.
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April 2022 by Ronald Salas
I went in a rush to get a new iPhone since my business depends on it… I was asked to come in and as soon as I arrived I was welcomed by Bryan… he was helping someone in front of me but felt my sense of urgency and decided to help me simultaneously (multi-tasking) as he helped yet another- 3rd person)… all the while apologizing to all… this type of employee are very rare and especially in these times (when it seems like nobody wants to work!)… I felt compelled to tell all in hope that the owners or corporate hear about this extraordinary employee- person- Bryan!…
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April 2022 by Chris Hartwell
The sales clerk was very helpful and hurt me up with good deals
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January 2022 by John Lozano
Good customer service
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December 2021 by Rodolfo Gomez
I didn't go there, I went to Tug Boat Fish and chips wich is excellent for London style Fish and chips also Sushi
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September 2021 by Richard Stallard
Great customer service
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June 2021 by Denise silva
Friendly and helpful
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March 2021 by Hazel Flores
Great customer service! I believe the girl who helped us is named Stephanie. She helped us get amazing phones and explained everything so well! Definitely recommend for people to go and see her to get new phones if you need!
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March 2021 by Jorge Chacon
Excellent customer service.
