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December 2023 by mario nieto
The pharmacy girls from Zaragoza and North Loop on Wednesday afternoon were unprofessional and rude, almost 2 hours waiting for some pain pills that I was going to pay for, they were not going to give them to me. Bad point is that they understand that people go for their medicine for pain or other discomfort and it is needed. Thanks
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November 2023 by Juan Sierra
Very good service
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May 2023 by Irma Ornelas
Great customer service and support.
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May 2023 by Google user
I understand sometimes things happened with shortages of medicines etc. however, when someone just simply doesn’t want to help, is when I start writing these types of reviews. I call twice to this pharmacy to check on my prescription…the first call I spoke to a tech over the phone and he mentioned the medication was not sent from the doctor (which I new was a lie because I was the doctors office when they submitted the prescription electronically), but then it turns out they (CVS)has two profiles under my name. I have addressed this issue multiple time and they seem to not understand and delete one of the profiles to avoid this headache. Anyways I had to call the doctor to confirm if they submitted my prescription which they confirmed it was sent the day of my appointment. So my second call to cvs was to let them know my prescription was submitted electronically, they realized it was in the second profile…after confirming they said they would have my prescription ready. I go pick up my prescription via the drive through to find out the prescription was not ready. Then the tech at the window said if I could go the following day because she “thought” they didn’t have this medicine. I asked if she can double check because she didn’t sounds to sure. She closes the window and guess what? Surprise we have medication…why would she lie and make someone come back the next day when they have the medicine available? Horrible service, I will be switching cvs since these individuals are rude and unprofessional!
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May 2023 by christian m
I understand sometimes things happened with shortages of medicines etc. however, when someone just simply doesn’t want to help, is when I start writing these types of reviews. I call twice to this pharmacy to check on my prescription…the first call I spoke to a tech over the phone and he mentioned the medication was not sent from the doctor (which I new was a lie because I was the doctors office when they submitted the prescription electronically), but then it turns out they (CVS)has two profiles under my name. I have addressed this issue multiple time and they seem to not understand and delete one of the profiles to avoid this headache. Anyways I had to call the doctor to confirm if they submitted my prescription which they confirmed it was sent the day of my appointment. So my second call to cvs was to let them know my prescription was submitted electronically, they realized it was in the second profile…after confirming they said they would have my prescription ready. I go pick up my prescription via the drive through to find out the prescription was not ready. Then the tech at the window said if I could go the following day because she “thought” they didn’t have this medicine. I asked if she can double check because she didn’t sounds to sure. She closes the window and guess what? Surprise we have medication…why would she lie and make someone come back the next day when they have the medicine available? Horrible service, I will be switching cvs since these individuals are rude and unprofessional!
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March 2023 by Teri
I was very pleased with Alexis who WAS very helpful and friendly ☺️..she went back to check out..to see my status on my prescription ☺️..I left very much Happy ?
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March 2023 by Rocio Lopez
Seriously, I dropped of my prescription at 12:00 pm and they said… it will be ready at 5pm. I came and there is the longest line ever. I wait 40 minutes in line to get to the register to be told that my meds are not ready yet!!!! I have to wait 45 more minutes!!!! They are still working on them??!? Good thing I was not dying!!! NEVER COMING HERE AGAIN!!!!
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March 2023 by Terry Urquidi
I was very pleased with Alexis who WAS very helpful and friendly ☺️..she went back to check out..to see my status on my prescription ☺️..I left very much Happy ?
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February 2023 by Violett Olivo
Horrible, they always take a long time to fill prescriptions. I dropped off prescription in the morning came back in the afternoon and meds weren't ready yet. In another occasion they ran out of medication and they waited until I came back to pick it up to tell me.
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January 2023 by Edward Walsh
Only one person working the store and he was very busy.
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September 2022 by Luis Vargas
Pharmacy close for lunch. No information about that anywhere. Poor management.
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March 2022 by alfredo chavez
Horrible they will not answer the phone! Was on phone for more than 30 min!! Either lazy people in pharmacy or CVS is understaffing! Both are all unacceptable ?
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February 2022 by rick gutierrez
This location serves too large an area to be helpful……
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January 2022 by Fabian Botello
Constantly lose my prescriptions and always have to wait 20+ for the medicine even though I always receive texts stating that its ready now
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January 2022 by Catalina Villegas
(Translated by Google) The worst pharmacy, for something I changed it years ago, now I go back and they are the same or worse. If there is a problem with your prescription until you get to pick it up, they notify you and when you leave the prescription they do not pay attention to what you tell them, the waiting time is exaggerated ... the worst(Original)La peor farmacia, por algo la cambie hace años, ahora vuelvo y están igual o peor. Si hay un problema con tu receta hasta que llegas a recoger te notifican y en el momento de dejar la receta no te ponen la atención sobre lo que les dices, el tiempo de espera es exagerado... .los peores
