CVS

Most Recent Comments

• May 2025 by Alva Lares
  Yesterday around 6 pm, we went to pick up some meds and the cashier OMG. She was so rude, like if I owe her something. Another girl was dropping boxes so hard that scared us. Is so sad to see young people working in those places if they do not like to help, just find another job. I felt like they have issues within coworkers, ungry employees 😞
• April 2025 by Lisa Carrillo
  Awesome 👌
• April 2025 by angie rueda
  The pharmacist have the creepiest attitude!!!
  They look miserable Serving clients and they answer and respond like they are paying the medications!!!! I’m so damn tired of this place but how inconvenient I have to leave because this place can’t get their damn employees in check. Especially a blond young lady that looks like she’s in her early 30’s. DO BETTER CVS!!!
• April 2025 by J Frias
  I can't put 1 star because everyone except Adolfo at the pharmacy is great. He needs to be organizing in the back somewhere and not at the window... we may of been having a bad day because I've seen him since and he was 👍.
• March 2025 by zeeshan afzal
  Worst pharmacy service I have received ever.
• March 2025 by Carol Hughes
  Store was well organized and very clean. Juan waited on me was very courteous, and answered any questions I had. Will definitely due business here again.
• February 2025 by A MY
  Don't go here they are wild!! especially the PHARMACY DEPARTMENT every time i schedule a vaccine they cancel not even a head of time they cancel at the last minute that's ridiculous
• January 2025 by Danny Gonzalez
  I would steer away from their pharmacy. Their customer service is subpar. I called and left a message in regards prescriptions. I was called back and informed the prescriptions would be ready within 1 to 1.5 hours. I showed up at the pharmacy after the 1.5 hours just to be told that I will have to wait about 3 hours by the pharmacy. The medication was for a 2 year child who is fighting a viral infection and administration of the antibiotic is crucial. I could have gone to a different pharmacy and obtained the meds in less time than the wasted time spend at this location on Redd Rd.
• July 2024 by Dutchess Butahh
  7/18/24 6pm
  Just went through the drive thru for medication and the lady at the window was so disrespectful and RUDE!!! Even with her raising her voice at us, we kept talking to her like a HUMAN BEING with respect and she continued on with such attitude. Not even trying to help us out or anything! Just point, blank, period, “IT DOESNT MATTER! I CANT HELP YOU!” Word of advice lady, if you’re having a bad day, don’t take it out on the customers. & if you can’t handle the stress of your job which is to literally HELP people, then you should find another job! I really hate when you go somewhere and get automatic attitude like YOU'RE the problem. ?
• July 2024 by Wayne Johnson
  Slowest pharmacy in the world. Drive through takes 10 minutes per car. Ridiculous. If there’s 5 people in front of you it’s almost an hour. Living the experience right now and every month. Go to Walgreens across the street if your insurance allows.
  
  Manager should be fired.
• July 2024 by Karen Moe
  I found everything I wanted and needed. The Extra Care + sure helps you save money too. Great experience
• May 2024 by cassandra
  this location never checks their voice messages and they’re the slowest CVS on this side of town. go to the cvs inside of Target if you actually want your medicines.
• May 2024 by Isaac Perez
  Be ready to wait in the drive-thru line for your medication for 30-plus minutes!
• May 2024 by Roberto Hernandez
  Please include a training in your stores regarding empathy, you steal millions from people and can have a basic training?
  Alexis, from the 680 E Redd Road, El Paso, TX 79912. Has the worse attitude and has zero empathy for customers, she is rude, she mentions that she “doesn’t have a computer” to check insurances, which I don’t care and don’t know your processes. After calling and confirm prescriptions, until you are there, sick, she just tells you, oh your insurance doesn’t cover, could tell that before. But again, zero empathy and customer service skills. Called the store and Victor Reyes, the manager answers the phone in an extremely rush, in a defensive manner and extremely rude, come on! You are a GM! Is that how cvs cares about their customers. Now all the google reviews make sense.
• March 2024 by jessica r.
  This CVS pharmacy seems to hardly care or seems like they were having a bad day... Regardless... We all have bad days and it does not give a right for them to brush off their customers when they really need their medications ready asap. My mom called since she hadn't taken her meds for a couple of days now and they just said ok, we can't give you an estimated time, you'll know when it's ready when you get a message. My mom tried expressing her frustration and they just said ok and the call ended after that. It was a woman who was talking to my mom and she seemed like she couldn't care less. It's not good customer service and it's unprofessional. They care about their time rather than the urgency of the situation. Do better! And get better workers who actually care about their customers!