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September 2023 by Antonio Cortez
Excellent prompt work.Everyone there was friendly and helpful, especially Ezekiel. He really helped me out and gave me a great deal on a battery for my vehicle. Thank you so much Ezekiel!
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September 2023 by Antonio Lopez
Arrived at the shop around 7:40am. They took me in. Did a quick oil change that took around 50 minutes. Checked out my car and found something that needed to be fixed. Got my car in right after diagnosing it. Tech and Eziquiel were very good at explaining what was wrong with my car. Took them 4 hours to finish the work and get my car going again. Recommend this shop for any car needs.
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September 2023 by Salvador Valles
I found a truck that was exactly what I was looking for, an awesome white Ram Warlock with a lift and wheels. Truck was beautiful. Gustavo and Felipe worked with me, the usual back and forth, but finally gave me a great deal! I got the truck I love at a reasonable price. Jorge the finance guy was great. Usually finance guys look like they hate their jobs and look like they are stuck in a meaningless void. But getting the paperwork and chatting with him was a great experience. I will definitely come back for my wife's car. Thanks guys.
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September 2023 by Guillermo Sanchez
Awesome experience buying a vehicle from your used car lot! I was in Washington throughout the whole process and their attentive staff made it possible and very pleasant. Their used car sales, title and licensing personnel were very helpful.
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September 2023 by Rebecca Rojero
Zandra and Mike are awesome made my experience smooth and fast. I was able to complete my purchase under 2 hours. Only thing I would improve customer satisfaction experience with Mike's boss.
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August 2023 by Monique Martinez
Jacob Flores in the service department is awesome! He provides stellar service. His communication is awesome. Additionally, Ezequiel in the service department has been amazing since day one. He's super welcoming and he makes sure your experience is always ?????! If you are looking for an excellent client experience ask for Jacob or Ezequiel.
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July 2023 by Jesus Rodriguez
Quick service got vehicle checked same day I took it in, had vehicle ready in less than a week and guy very professional checking up how vehicle was working after I had picked up!
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July 2023 by Connie
I brought my 2019 Jeep Wrangler in for service on July 19, 2023. The service staff were very friendly and accommodating. Brandon answered all my questions and Jacob, service manager also stepped in and had two other mechanics check the oil pan for any slow leaks! They all did a great job!! I would recommend bringing your vehicle to this dealership for service. They also reached out to assist if I wanted to trade in!!! Thank you again… Brandon, Jacob, and Robert Herrera!
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July 2023 by Pamela Tomson
I just dropped my car òff for service, so I'll update after I pick it up. I can say that my service advisor Roger was really nice and answered my questions as well as listened to me list the problems with the car.The waiting areas and restroom are clean and inviting. I wouldn't have minded waiting there if the repairs would have been a quick fix. I know they have a shuttle, but I had already arranged a ride.I did take a walk around the dealership. The front desk woman was very nice and helpful. Sam, a salesman, did show me a car. He listened to what I was interested in and offered suggestions of vehicles to look at. If I had more time, I would have been happy to take a look.UPDATE- I've gotten my car back, everything is fixed. I had heard a strange noise after the repair and took it back up. Something else had broken and they had the part so they fixed it on the spot. I absolutely love this place and Roger is the best. I recommend you get your dodge repairs done here.
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July 2023 by Pedro Torres
They should return calls. Someone send txt mesages to the customers and never get an answer. When I rescive the txt I said great they take take of my buisnes. I ask the person in charge of my vehicle, and he said it's another guy who send those txt. Very disappointing in that way. But other than this everything it's fine.
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July 2023 by Chris Sierra
Great service. Highly recommended. I got my jeep serviced, ready same day. Definitely ask for Jacob Service manager.
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July 2023 by Tom Allison
Excellent customer service, from Eric and the shop. My truck broke down on a trip back home and they worked to get the parts and get my truck repaired a quickly as they could. Kept me updated on progress and made sure my truck would make it home. Great job guys!!
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June 2023 by Pablo Fuentes
Excellent customer service. Crystal was very attentive and always had a smile. They immediately had a shuttle to take me to work. The driver was professional and made sure I felt comfortable. Crystal stayed in communication and was responsive at all times. When I went to pick up my car, it was ready and the receptionist also greeted me with a smile. I’ve always bought Ford vehicles and this is my first experience in buying a Dodge vehicle and it has been amazing, especially with their customer service in their service department. I believe moving forward I will stay with buying Dodge vehicles. ?
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June 2023 by B C
Fast Saturday service. There was a minor technical issue. I recommended a solution which fixed it. You can’t know all of the interchangeable parts
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June 2023 by J D
Not impressed. The sales women were full of tricks. First offered me a discount and then say "nope" typical bait and switch. Car had issues to be addressed and when I mentioned them to negotiate the price due a leak, I was told that they will handle it... which we all know will take them a month since they already made the sale. You can hear them making fun of the customers with the "manager" or "finance" overall a horrible experience, I text the saleswomen and let her know I'll be looking elsewhere.
