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January 2024 by jane contreras
Store needs cleaning & organizing. Not enough staff. Line to pay was too long
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October 2023 by Rebecca Colker
I had walked in and asked if I could use the restroom before shopping, and the manager had a rude and unprofessional attitude. She told me I need the key for the restroom then as I waited for the key she got disrespectful with attitude saying she's not going to give me the key that she has to go open it and that I had to wait for the customers in line to be taken care of first which was about 10 people in her line. I didn't know the manager had to escort me to the restroom. I needed the restroom horribly! Instead of sending another employee to open it or just lending me the key cause she was so busy, I was told no to relieving myself! I will not be going back! I am a type one diabetic and part of my condition is constant relief of the restroom. I wouldn't suggest anyone taking their kids or elderly for this woman will treat you horribly. I guess only that manager can tell customers and employees when to relieve themselves.
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July 2023 by M Voss
This dollar tree is well organized.
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July 2023 by Producer MiKoL
Good store with good products however the professionalism is a definite 1star. As I'm waiting in line, mind you there's no one in front of me, the cashier that is supposed to be ringing me up had already seen me and continued chatting away with her co-worker for a good while as I'm carrying my toddler who is asleep. I finally had to say "excuse me can I get some acknowledgement and pay for my items.?"Rather than receiving grace the employee rudely said you were standing right there and I did see you.In a business setting its proper edicasy to stop conversing with a co-worker to pay attention to the customer. That was not done by any means today. This is a good store as far as items go however its a huge mess and stuff is actually on the floor in most iles.Hope this gets some attention.
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July 2023 by Kenneth Pena
1 star only due to the fact this store needs to do better with customer line management. No reason anyone should be waiting 30 mins to check out when u only have one cashier and the other employees stocking shelves . Common sense would say if the line Is long then stop what ur doing and come assist untill the line breaks down . That's my only issue I have for this location . Happens every single time at this location. Hope to see positive changes here in the future. Thank you.
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May 2023 by Leticia Martinez
Only one line for alot of people need more lines
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March 2023 by Master Ace
Great customer service and fast checkout
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February 2023 by Rich Hansen
Need to have prices for products on shelf! Other than that clean store friendly staff.
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November 2022 by May C
Awesome place to stop for most generally daily used items,,prices are great so products go fast:)
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July 2022 by Newyork Giants
Great price. Can't beat a dollar per item. UPDATE: So the price went up to $1.25 per item. But it's still a good value. There are some really great items there you just have to keep your eyes open. Also, the store staff at the Fairbanks store is usually very helpful. The manager named Monica is a real people person and always willing to help. Even if she is in the middle of doing something she'll stop to help you out. I recently needed boxes to help my senior citizen mom move and she immediately jumped into action and got me some and more a day later. A very helpful and pleasant person to deal with that makes you want to return. I hope she plans to stay there for many more years to come. Businesses need more people like her. So kudos to her and the team at the Fairbanks store. My personal favorite!
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March 2022 by debbie price
Very unorganized and junky things were just everywhere
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February 2022 by Ro Ma
You hv to love Dollar Tree. You never know what you will find. Always go for gift bags and birthday cards.
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January 2022 by the gaming Chronicle's with yera
Only gave it 2 stars do to the price increase of 1.25 it migth not be a lot but it adds up and I haven't seen that many new items that justify that price increase. Not only that but I bet employees arent getting any raise.
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December 2021 by Josephine “Josie” Rosales
My son made a purchase with his card, his account was charged $98. The manager and cashier claim he couldn't take the items they charged him, nor have they returned his money. Claiming the transaction wasn't completed, yet his card statement and balance show otherwise. It has been over a week and the manager hasn't even tried contacting us to resolve the issue. It might not be much, but it isn't right for them to steal from a disabled person who works hard for his money. I will be contacting the news and corporate office.
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December 2021 by Robert Moore
I like to call this particular Dollar Tree the Super Dollar Tree ?. It feels bigger than other Dollar Trees in El Paso, but also stays well stocked. From frozen food entrees to home decor, snacks to electronics, they have it all. At times I'll find almond milk or some other kind of vegan treats! One of my favorite things to do is browse the books section. Ever so often they have some gems.Today I picked up some gardening supplies (pots, soil, seeds) all for $1, of course, but get this, nearly all of the seeds are 4/$1 AND non-GMO!Service is great, and the lines move quick.This particular store isn't just great for bargains, it's fun to browse.So have at it!
