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February 2022 by Chuy Velasquez
New furniture and appliances all scratched. When I reported this to them, they stopped taking my calls and never called me back. Avoid at all cost. I reported them to the BBB so you can see how bad they are there.Crew members were obviously newbies and kept dropping every piece. Even though I told them several times to be careful.
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November 2021 by Justin Noe
I paid 300$ for 3 movers. They showed up unprepared and began moving stuff carelessly, hitting it on the walls, dragging my couches on the concrete. Then kept on asking for water, so I went and bought them some. Once we got to my new apartment they started to get lazy and use their phones so I had to tell them something. Then they set everything up and I started to point out broken legs on my entertainment center, holes in my brand new couch, paint and big chips out of the rest of my furniture. The mover told me to contact “Tim” so I called their office and get the run around for about 4 days. On the 5th day I call and “Adrian” tells me his movers didn’t take Any pictures of damages so they will not fix or reimburse me for Any damages caused by them. DO NOT USE THIS COMPANY. THEY WILL DESTROY YOUR STUFF AND BLAME YOU FOR IT. THEY’RE VERY RUDE, UNPROFESSIONAL, AND CARELESS.
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November 2021 by Laura Serna
They broke our stuff and refused to pay they were 6 hours late and refused to let a manager talk to us
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September 2021 by Mario M
Buyer beware!! If you care about your items, go somewhere else. Horrible, horrible, experience!
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September 2021 by Claudia
If I could give 0 stars I would. Scheduled a move a week and a half before the actual day. Called the day before to confirm the time, was told by Tom he was out of the office and would call back to confirm the time. He never called. Day of move 10 AM was my schedule time, the movers were no show. I called at 1015 AM to see how far out the movers where, once again was told I'd get a call back when movers where on their way. 11 am came around I called back my calls were forwarded to voicemail box. I was forced to find other mover day of the move. Do yourself a favor Do Not Use Elite Movers!!!
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August 2021 by Mercy Hernandez
They are well priced and all. But totally unprofessional. Set them up a month before. They confirmed 5 days before. They were no shows!! And I had to be the one to call to find that out! We even tried to be nice and understanding that life happens and rescheduled for the next day. Again no shows! And I called to find out they were not helping again! Made for a very frustrating and stressful time moving. We got lucky to have found a few guys to help us. But what about those new to town or whatever?
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June 2021 by Claudia Carrales
If I could give 0 stars I would. Scheduled a move a week and a half before the actual day. Called the day before to confirm the time, was told by Tom he was out of the office and would call back to confirm the time. He never called. Day of move 10 AM was my schedule time, the movers were no show. I called at 1015 AM to see how far out the movers where, once again was told I'd get a call back when movers where on their way. 11 am came around I called back my calls were forwarded to voicemail box. I was forced to find other mover day of the move. Do yourself a favor Do Not Use Elite Movers!!!
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April 2021 by Mercedes Hernandez
They are well priced and all. But totally unprofessional. Set them up a month before. They confirmed 5 days before. They were no shows!! And I had to be the one to call to find that out! We even tried to be nice and understanding that life happens and rescheduled for the next day. Again no shows! And I called to find out they were not helping again! Made for a very frustrating and stressful time moving. We got lucky to have found a few guys to help us. But what about those new to town or whatever?
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August 2020 by Shelley Melendez
Definitely not a fake review here. Was referred to elite since another moving company did not show up. Mind you, they call me asking for the job; I would have not been left in a bind if they didn’t show up. Hired them with the intention that the price was the same as per discussion. The movers showed up late, had 3 young guys who acted as if they never moved anything before and were slow to load anything up. There was not much to move, mainly needed the big stuff moved since
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July 2020 by Juan Alvarado
They did everything packing moving and cleaning for us. They did everything awesome me and my wife were very satisfied with the out come! Nothing broke no damage at all. The cleaning was also very very well done
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July 2020 by Fabiola Castañeda
Moved all my belongings to a small storage they manage to fit a 3 bedroom house in a small storage Great great job
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June 2020 by Jesika Salas
I paid $500 for this moving company to move my furniture on May 13, 2020. They left deep scratches on each of the 3 bedroom sets They forgot their dolly one of the trips and I had to lend them mine. The guys were nice enough but definitely NOT professional. I could have rented a uhaul and pair random guys to go the same job. When I brought it to their attention I got no response. Please save your money and your furniture.
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June 2020 by Patricia Pena
I Highly recommend this moving company. They gave me the best rates in the market and the quickest arrival time. They assured my belongings would arrive safely, as they did. Hard working movers took the time to disassemble and assemble furniture as needed. My plants even made it safely to their new home?.
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June 2020 by Laura Pena
Hired this company for my moving and they did a great job. All the way from packaging furniture into the truck and out into the new home. Upon arrival, they took their time to put all boxes and furniture where needed. Highly recommend! Kept good communication and very nice people.
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June 2020 by Javier Treviño
Long distance move to San Antonio they disassembled and assembled everything no bad comments at all hire your elite movers
