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January 2024 by Armando Torres
The experience was very smooth. There was no hassle or getting with the Manager to have answers. Having the price of car listed and being within the reasonable price with Blue Book makes purchasing the vehicle easy. Great customer service.
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January 2024 by Mike Juarez
Bought a truck from enterprise car sales, in El Paso,tx, needed new front brakes the 1st month, going into the 2nd month rear driver side tire was always getting low air pressure, went today to discount tire and they recomend i change 2 of the 4 tires cuz thier balding, sucks that enterprise says they get checked by a certifies mechanic before sales, but wasted more than i needed to in the first 2 couple of months, horrible and i dont even have a 2nd set of keys
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January 2024 by Amber Le Roy
It took them three months to cut me my second key. I finally had it done after I called and complained. After two of their dealers kept giving me excuse after excuse that I needed an appointment. Didn't seem like that was the case because when I complained I got it that day. Now I'm in a vehicle with a battery who has died five times since purchasing in August. I love the vehicle, but the guys at Roadside Assistance and I are on a first name basis now.Subaru's battery coverage is 3 years and 30,000 miles. Somebody let Tim know, so he's not giving out false information.
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January 2024 by Paul Herrera
My salesman was excellent. The customer service was great. Hugh was very knowledgeable about the car. I’m very satisfied with the purchase. The only thing is, I haven’t received my title and registration yet. This Friday will be 3 weeks since I purchased the car.
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January 2024 by Jessica WL
The easiest process I've ever had buying a car. Never going back to regular dealerships!
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January 2024 by Chuck C Keller
Sarah and the Enterprise team did a super job. We got the van we wanted at a fair price with a great warranty. I would not hesitate working with them again and recommend them highly.
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December 2023 by Gerardo Cruz
Easy access
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December 2023 by Ignacio Sierra
Best car purchase experience ever.It went so well I bought a second I'll be purchasing all my vehicles from Enterprise in the future will not recommend on service alone.Update vehicle ac fan is loud on low, so when I took in to Firestone Enterprise denied covering repair with the insurance. Took to a different Firestone they said it can be repaired.Promised a second key fob 4 months later no fob excuse corporate hasn't found a new locksmith.Call for a supervisor but not available for 1.5 hours.Not what one would expect after buying two vehicles from them.
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December 2023 by A A PSanchez
Here is my experience. This place only does business with big banks with higher interest rates. They told me that they would hold my application before submitting to BANK OF AMERICA to give me the opportunity to find another bank with a lower interest rate, I find one, apply and guess what? Enterprise still submitted the application in with BANK of America, a bank I did not want and told them this. All within two days and within the timefeame they give you incase you change your mind. So now, I had two loans with payments due for one car. And if you refinance well of course DUH instead of you getting a loan for the original purchase order you are refinancing for a higher pay off loan. So now I'm stuck with Bank of America all because they submitted the application as quickly as you sign. Mind you they told me even after you sign we will wait before submitting it. LIES!!!! Don't promise something you can't execute. And their detailing of vehicle is not clean or detailed at all, so don't expect dealership clean not even rental clean. Think people renting a car get a cleaner car then I got. I should have asked for this Hugh guy everyone down below mentioned, maybe then I would have had a different experience.
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November 2023 by eve daniels
Very happy with the car I purchased, excellent customer service and guidance from Adrian and Marcus. I highly recommend buying a car from Enterprise El Paso
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November 2023 by angela Rowlison
Tim is outstanding! Very professional, honest, made the entire process of buying a car actually enjoyable. Ask for Tim and buy a vehicle here. Tim will find a vehicle that works for your family.
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November 2023 by Bridgette Jones
Customers beware: after the sale issues with getting my second key to the car. DO NOT LEAVE THE SALES LOT WITHOUT YOUR 2nd CAR KEY! Purchased in June, calling since then to get the key. NO RESPONSE, NO KEY. Talking with Manager Marcus McClure after 4 months of no response.
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November 2023 by Liz
Hugh was very helpful and so was Tim they went out of their way to get the car I wanted. Thank you so much Liz
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October 2023 by ocram Dunklar Zaniewski
Extravagant customer service. Enterprise went above and beyond to bring me my car to me. Thanks! Hugo, Marcos and Sarah also the rest of the team who made the effort to work with me. Also, stupendous job how all of you work as a team.Shalom,Alfredo
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October 2023 by rm197612
Shopping for a car through enterprise car sales was a good shopping Experience . Sarah was my sales consultant , Professional and very helpful. I was able to test drive cars I was interested in. I bought a car I liked. Thank you Sarah and Enterprise
