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January 2024 by Cynthia Flores
0 professionalism, 0 customer service.Do not go w Brenda of u ever need a car.
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January 2024 by Andrea mtz
Enterprise as a company I wouldn't recommend as the vehicle availability is limited and some of thier policies are just ridiculous. However, the customer service provided by Natalie alone deserves 10+ stars. She went above and beyond to help while I was just having a rough day and made a stressful process so much more bearable as she was very helpful and understanding.Enterprise: ⭐️⭐️ wouldn't recommendNatalie ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ She deserves a raise! :)
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January 2024 by Jose Marquez
Great service
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January 2024 by Kendra McKernan
Worst customer service. Manager needs to learn how to treat customers. Will walk before I rent from Enterprise!
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January 2024 by Samuel Torres
Worst car rental company in town (at least this location Zaragosa)We were sent there by our Insurance agent to pick up a vehicle upon arrival, the front desk lady acted rude and keep telling my dad their location is like when you go to a Doctors Appointment you have to call before arriving. And that they will not be able to help us.I asked her for her name and Em# as I was hearing all the conversation on the phone so I could contact Enterprise Corp and she denied it. And ask my dad. To leave.I will never rent again from enterprise!
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January 2024 by Marcos Martinez
Great service,great personalities. Shout out to Everette & to Natalie. They were on point.
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December 2023 by Cynthia Villarreal
Enterprise took great care of us. Yahaira provided excellent customer service when I picked our vehicle and Natalie was awesome when I returned our vehicle. They are both very professional, efficient, friendly and go out of their way to make sure the customer is satisfied with the rental. KUDOS to Yahaira and Natalie!
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December 2023 by Reymundo Valladares
Wrost experience,no customer service what so ever
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December 2023 by Erika Varela
Great customer service. The first car I got had the low tire pressure light on and they quickly got me into another vehicle.
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November 2023 by Ozz Villa
I just reviewed. Thought it couldn't get worse after having to deal with manager Brenda.Their iPad didn't work so I had to wait...more. then I get the car and it's misaligned.
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November 2023 by Kaitlyn Barnes
Everyone there was super helpful and patient. I was provided a '21 Nissan Versa rental while my Ford Escape SEL is being repaired through the insurance company on Oct. 16. My SUV was estimated to be completed by Nov. 30th, which was a long time to downgrade to such a small size (the main reason I bought the SUV), after already having to wait a week for liability claims to make a decision. I asked the insurance company for an upgrade to a larger sized car, and Enterprise went a step further. They were able to get me into a class higher as a courtesy for my inconvenience and based on availability at the time. I drove away in a '22 Rav4 Adventurer. Thank you, ladies.
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November 2023 by José Cárdenas
I want to give a big thanks to Abel Castejon from the 1545 North Zaragoza Enterprise he was very cordial and understanding got me on the road in a very short time I highly recommend to get service from this agent and office
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November 2023 by Francisco M Rodriguez
Very good service, reasonable prices, the best Car Rental
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November 2023 by Amber Unzueta
Yahaira was very helpful and caring. She has great customer service and even though my insurance was causing some issues, she was able to resolve it and made sure I was able to receive my rental. I couldn’t thank her enough, even in a stressful time, she made my experience a lot easier and simple.
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November 2023 by S Lopez
Abel and Vanessa were very helpful
