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November 2023 by David Mitchell
This store has all the stuff to scan, email,print and send files. Love the self service
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June 2022 by Christian A.
Boxes aren't cheap. Would recommend buying the box itself and package it yourself. The staff was super helpful and understood my budget. They got a lot of things done for me for free as long as I gave them an honest review. Good staff, and helpful as always.
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May 2022 by Andrea Rodriguez
Not very pleased with the customers service at this store.
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May 2022 by Alex R.
The Assistant Store Manager Frank helped me out printing large canvas photos for a MothersDay gift. Very patient guy who knew the systems within the store which played a huge role when correcting my pixelated pictures. He definitely saved me for Mothers Day
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August 2021 by George D.
There is a reason all their reviews are one or two stars. FedEx the company is great but this store in particular is terrible. The associates are plain mean here. Every time I have to drop off a package here they are super unfriendly. If I had to guess i would assume the associates are told if someone walks in with a box refuse it if they don't buy one and pack with the store. They refuse boxes for no reason. I ended up handing my packages to the FedEx driver on the road who happily shipped them for me.
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July 2021 by Christa G.
Please read this before shipping a large box. We sent all of our mother's china and glasses and inherited items in their special glass and plate boxes. We marked them FRAGILE on every side, and a bit UP with an arrow. When we recieved the boxes on the other side the boxes were trashed, and placed upside down. DO NOT USE FEDEX!
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January 2021 by Winnie Wang
Located inside walgreens. Warning they don't help with any of the taping or packaging so come with the returns fully packaged. I'm just complaining bc with amazon at UPS they do that for you as an option when returning most items with amazon
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January 2021 by Marzza C.
This is the 3rd time I use their print online services and pick-up my printed items at the store! The use of their online option is amazing...very easy and simple to use...go to the store and pickup my items, again super easy and friendly service...what I love the most is the email notifications of when my order is received and when it's ready for pickup! And there is always a 20% or 30% coupon available when you checkout online!!!!
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December 2020 by Randy B.
I went in with a box with minor damage that was delivered to me BY THEM that I had to return to the manufacturer. The lady at the front told me they couldn't accept the package because of the damage stating that it could "cause damage" to other packages. She made me pay $14 for ANOTHER BOX. The box which was sent BY THEM. Not only is this unfair, but the worker who claimed to be the "supervisor" presented me unprofessional attitude. Do not recommend, will show the smallest thing that's wrong with your package and will make you pay for another box.
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December 2020 by Timothy Boice
Fast service!
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January 2020 by R D.
This shop is engaging in fraud and has been for a long time. The fraud: rejecting any and all packaging you provide for a shipment and then insisting that they sell you their boxes and packages. I brought in a 30 lb telescope, with a pre-paid lable, to be shipped. I had taken a larger box, modifying it to fit around the telescope box. It was stable, no holes, no tears and properly taped. They refused to ship it, saying I needed a better box. Their solution? They could sell me a box for $20! Yes, a box for $20! They have done this before to me and I have no idea why I even brought that shipment there. I called another Fed Ex Print & Ship center and asked them their requirements for proper packaging. They said that the box had to be strong, secure, no open holes or tears. My boxing not only meets that requirement, but exceeds it. This is the perfect example of abusively greedy capitalism, taking advantage of people that do not know any better.
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August 2019 by Tim H.
¡ESTAFA! On 8/23/19 & 8/24/19, I completed my regional job by shipping my equipment back to headquarters, like I do all over the country, in hundreds of cities... WITHOUT HASSLE! This place was different. Since the FedEx drop locations get no money for pre-labeled/prepaid boxes, the scam is to 1) look for any scratch, 2) claim it's a defective box, so they can get PAID by 3) charging corporate accounts to "repack," before shipping. It would be understandable had I not already known that my equipment ships fine in the carefully marked (for our own organizational protocols and ease of use at headquarters) AND ALREADY BEEN SHIPPED ALL OVER THE COUNTRY, NEXT DAY AIR, for hundreds of thousands of dollars in shipping costs at countless cities all over the country. The final straw was on 8/24 when the counter guy chased me to my car because he said our account wasn't on the pre-labeled box, which doesn't even matter. IT'S PRE-LABELED, pre-weighed, and good to go at every other FedEx office location in the United States.
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May 2019 by Kurt F.
Clueless!! I get a couple of FedEx boxes together and tape them into a make-shift flat box to ship a poster that can not be rolled. The box has their logo all over it. It's taped up fine. I go to the counter and Aylanna tells me that can't accept it because the box is damaged. I tell her there's nothing wrong with it and she says "Ok,I'll ship it but I have to mark it as damaged." Really?? Why,so you guys can crack it open and take what ever is in there out? Then when it gets to the customer FedEx can say it was marked damaged so we don't reimburse you? No, they want to repack it.Charge an extra $30 to do that...and what are they going to do? Cut up some FedEx boxes and do the same thing I did. Every time I go there these people give me and/or my wife crap about shipping stuff. Because they are lazy and don't want to work. Few months back I went there to laminate 7 items. Again Aylanna showed me how the machine worked. She stated that's all she could do and that I would have to laminate them myself. Looking for a lawsuit? People slice up their fingers? Get burned by the machine? Lazy, ignorant and customer service is garbage. The manager Michael is just as useless. My wife went there one morning and got there 5 minutes before they opened. Michael was inside already. About 10 minutes after they were supposed to be opened he finally opens the door. She's on her way to work but still has to wait for Michael to turn on the rest of the lights. Get the cash registers going. Turn on other machines. Shouldn't that have been done before the doors opened? My wife finally left there after about 35 minutes and she was the only one in the store. Worst part is they know me there. They know I work for FedEx as well. A different branch of FedEx but you're supposed to help each other out. Team work? Apparently this place has no clue what it means. I'll drive to the one on Montana from now on.
