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February 2024 by Wilfredo Suarez
Very professional, work was done in less time than expected.
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January 2024 by Dark Assassin
Not a very good place to go to. left my wife's car without lug nuts. They didn't put the good tires in the front. Crappy service and very disappointed in this establishment.
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January 2024 by Dora Guillen
Patient desk rep and quick service as a walk in. This is my 3rd visit here… always good customer service!
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January 2024 by RAUL
Good customer service covers your needs and has the experience to give you good advice. Thank you
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January 2024 by Don Gropp
All the employees I've met are courteous and always helpful. That's why I've used Firestone for years and years!
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December 2023 by Jessica Najera
Day after an oil change, check engine light comes on so I go back (the phone rang all morning, apparently no voicemail.) Spoke with Manny, first he stressed it's "completely unrelated, "just a coincidence" (before checking the car). Next, engine code checks are $113 but prices "may" have gone up.. Then said, if the code WAS related to the oil change, I wouldn't have to pay. At this point I was confused, he assured me the engine light was "completely unrelated," I'd be charged; now I may NOT be charged if it IS related. My confidence waivered seeing the emissions light, now it was cracking. I agreed to pay if needed, as an Uber driver I can't have the engine light on. After 3 hours, I got a call (while sitting in the lobby). The tech cleared the code, drove the car and now the code was gone, they gave me the keys and advised I go to the dealership if it comes back... Code:P106B Cyl 4 Oil Supply Solenoid Valve Switch On Time Out of Range. Confidence shattered, won't be going back EVER.
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October 2023 by tupadre mijo
They forcefully want me to buy another 3 new tires I know I have 1 bad tire and the other one I just bought a mont ago. I can't just, buy, buy, buy. I know that's what economy is all about, but I ain't no Do ald Trump to buy every single time all 4 set of tires. This year was a rainy day for me so too bad, fir them. I can't and don't have to meet up to their expectations.
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September 2023 by kevl590
Nail hole leak in tire. Sales guy said yes, they would install an inside patch to repair. Get the tire back with a cheap plug in it. Took 1hr 15min to repair when just taking the tire in by itself, unmounted. Over priced, 30 bucks for a plug when I could’ve bought an entire cheap plug repair kit for $5. Front desk doesn’t know the difference between a patch and a plug.
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September 2023 by Mary Aguilar
The staff was awesome. The service was great. Still have the same issue with the AC but staff did what they could. Air still comes out warm when I decrease the speed. Wish we could figure out what it is.
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July 2023 by Ricado Flores
Called to see about a job and they said no to take it to a collision center another alignment and auto shop fixed it I guess they don't need any business
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July 2023 by Beatriz Hernandez
They couldn't give me an estimate time for getting the inspection done. I consider that if you know your number of employees, the cars that you have inside, it is reasonable to give clients an average of time.Costumer service could be friendler.
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July 2023 by Laura Valencia
Everyone there from the Men helping the Customers on the Computer to the Mechanics are all knowledgeable, professional and efficient. Had a great service done, while I waited.
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July 2023 by JS
Great Place to replace worn out tires. Moveover, make sure to purchase "tire insurance" for accidental blown-off tires.Service: Tires
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May 2023 by Ron Betts
I was allowed to ask questions and I was able to view procedures to repair my vehicle. Awesome.Services: Air conditioning
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March 2023 by Al p
Friendly customer service. However, there’s a few thing I am disappointed with following my first visit. 1) they broke my hood lever and didn’t mention it, or offered to replace it. 2) they advised I had a leak in my radiator. However, the fluid is now flowing out following the visit. Prior to the visit, I’m sure there was a leak but it was a small one, there’s was no fluid on the ground and The fluids would remain for at least 2 weeks. Now the fluids drain within a few hours leaving a puddle. My advise if you are going to visit them, take pictures of your vehicle.Service: Oil change