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June 2023 by Hilda Gonzalez
(Translated by Google) I have been with them for 17 years and as in all banking institutions it has its ups and downs but it is just a matter of good personal management and they support you, that is, they work with you.(Original)Tengo 17 años con ellos y como en todas las instituciones bancarias tiene su alta y sus bajas pero es solo cuestión de buen manejo personal y ellos te apoyan o sea trabajan contigo
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April 2020 by Lisa J.
Not sure if I'm writing on the correct location I'm at Zaragosa and Vista Del Sol location. But in this crisis, keeping people in a line for close to an hour is not helping them socially distance from each other. Unbelievably poor organization at this location. Greed should not be a reason to not figure out a way to better serve the extremely long line that forms with more staff. Shame on you.
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September 2019 by Martin Hurtado
My 1st visit at this location was 09/11/19 around 10:45a. Asst. Branch Manager Joana was very helpful & polite. Explained lots of info that First Convince Bank offers that I didn't know about. Was not rushing me out of the bank like the other tellers do at the other First Convince Banks. What I also liked about this location was they didn't have loud music playing like other locations. It ok to have just not super loud like it's a night club. Gave me her business card & told me to feel free to contact if I have any questions, concerns or comments. Thank you Joana for great customer service and with a smile & not rushing me out of the bank
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September 2019 by Marlene Kollar
Just went shopping with my husband.I needed change for a 20 dollar bill and asked them if they can change it for me and I was asked if I have a bank account with you all, I didn’t know I had to be forced to have a bank account with a Walmart Bank to get change. And to the woman that was telling the clerk what to say and grinning your service was terrible and that’s why we bank with navy fed they respect all customers and my husbands service.
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July 2019 by Ari Hernandez
Not helpful at all. I usually transfer from my paycard to my account every week in different 1NB locations and they always do it as a usual transaction, yet in this location for some reason it was unusual and they were "unable" to do it? Waste of my time.
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May 2019 by Ross Hoover
I find nothing wrong with the app. I use it all the time. The people and service are great. The banks are everywhere across the nation.
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March 2019 by Lucette Tellez
Friendly service and convenient
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February 2019 by billy thompson
Worst bank app is useless
