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November 2023 by Catherine Jalowiec
After explaining why I needed money switched a ($20) and that our bank has no branches in the city. The manager had major attitude with me and goes. This is the last time I’ll do any convenience for you. I didn’t think that was very nice especially after I explain the situation. Definitely will not be returning and they will never get my business even though they asked me to open an account with them.
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December 2022 by Cristina Lopez Ortiz
(Translated by Google) The cashier who served me and their manager or supervisor are very powerless(Original)Las cajera que me atendió y su manager or supervisora son muy impotentes
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November 2021 by Stephine Palacios
So it was pretty easy getting this checking account. They weren't as complicated as other banks and there open 7 days a week!! The only issue I'm having is 14 days for two checks of 300 to clear. I would understand 5000 dollars....but Come-on. Other banks clear checks in 3 business days.
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May 2021 by Senta Schneider
Always fast, courteous, helpful
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December 2020 by Stina Camposano
This bank is the worse. Frauds I swear. Why i say that? They never tell anyone about the fees that they charge. And I'm at a over -100 in my savings how does that work. So ya I wouldn't really recommend this bank to anyone once i pay im out of this bank. And at of times like this too to be doing it to us mothers that need our money right now for our children.?
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April 2020 by Christina Camposano
This bank is the worse. Frauds I swear. Why i say that? They never tell anyone about the fees that they charge. And I'm at a over -100 in my savings how does that work. So ya I wouldn't really recommend this bank to anyone once i pay im out of this bank. And at of times like this too to be doing it to us mothers that need our money right now for our children.?
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October 2019 by Roberto g Carrillo
(Translated by Google) After I deposited the check was stopped for 7 days, my employer gave me proof of his Bank where it is recorded that it was cashed and I still have to wait 7 business days
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September 2019 by Martin Hurtado
Went in to withdraw from account. 3 teller's 2 customers (I'm 1of 2 customers). 1 teller is on a personal call upfront instead of attending customers. 2nd teller assisting customer 3rd teller was doing who knows what. Finally assist me. Seemed to be rushing me for who knows what reason. This location has more bad customer service than good. Depending on their mood. They have their music to loud like it's a bar vs a bank. Too loud that you can't hear or understand them, that the talk louder than others are hearing your business instead of turning down music. Its 1st Convenience Bank not Club Bank. This was yesterday's visit. 8/29/19
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January 2019 by Minicaradict 187
Worst service ever branch supervisor is an imbicile should be working at a fast food drive thru window somewhere it would be more her level of competence.
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May 2018 by Arnulfo Cordero
Valerie “branch supervisior†was super rude wouldent recommend coming in when shes there even thinking of closing my account with this bank mrs.Valerieâ€branch supervisior†wasent even kind enough to toss a paper away for me when i got there i asked her to cash and deposit my personal check something that is confidential and she just straigth deposit all of it and after rolled her eyes and gave more attitude when i asked her to withdrawll what she wasent supposed to deposit at first.
