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July 2025 by Kyle James
Disappointing Customer Service – Beware of Shipping Policy I updated my address on the KingSize website before ordering and confirmed it on PayPal, but my package still went to the old address. Customer service responded slowly and told me once an order hits the warehouse, they can’t change anything—even if it hasn’t shipped. I never received my order, and they made it clear they’re not liable for undelivered items. That’s a terrible policy and even worse service. Shop elsewhere if you expect accountability.
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July 2024 by Becca Henry
Predatory return policies...you only get all your money spent back if you put it on a gift card! To put it back on your credit card you pay $11 in fees! Why would you shop there? Why are you penalizing me for returns? Disgusting. Greedy. No thanks.
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July 2024 by Mannie Herrera
This company is trash...I used to work here and I appreciate this company exploiting the elderly people. The management here very unprofessional and is very disrespectful when we used to ask for certain days I needed off.. Even if I had vto or sick leave..I will never step inside this business ever again..I feel horrible for the people that still have to work here..???
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November 2023 by Albert Ramirez
Worst company to buy from your better off buying on ebay or even walmart
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October 2023 by Elaine Sanders
What good Will it do
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March 2023 by Alberto
Worst place to work at forcing you to promote products to angry customers unethical and when I was let go they made a giant deal when I simply wanted to pick my things up and leave horrible management
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March 2023 by Aramirez
Worst place to work at forcing you to promote products to angry customers unethical and when I was let go they made a giant deal when I simply wanted to pick my things up and leave horrible management
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February 2023 by Heba abdeljaber
This place is the worst. Aside from the fact that they had their employees working without any lights, which is against OSHA regulations for this job setting, the compensation is insultingly low. There’s no proper communication amongst management members nor their employees. 100% would not recommend working FOR or WITH this company.
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January 2023 by Judy P.
Forget about exchanges. They don't do exchanges. They process it as a return, deducting the return shipping charge from the credit(which takes 10 weeks). Then they will make a new purchase without using either the original promo code or the currant promo code or the promo code included on the exchange form filled in the blank for "Promo Code". If the item is on sale, they will still charge full price, plus new shipping charges. Never again.
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January 2023 by Amy Daoud
I work for this scam of a company they do not care about their customers and lie to them constantly as well as their employees. They promise raises then never actually give it. Force us to lie to customers acting like we give free shipping when really we scam customers into a membership that they have to pay for monthly. They train us to get the customers off the phone as soon as possible without resolving their issues and they doc pay from their employees for having equipment issues. Do not work or do business with this company!!!!!!!
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November 2022 by Darla
Bait and switch exchange policy. They say you can exchange anything for free but this is a lie. You return your item, they refund the purchase price and then rebill you the non sale price for the replacement item. So shady! I disputed an item on my credit card because of this. My credit card declined it, saying I have to pay for it. Then I received a letter from the credit card company stating the merchant agreed to just credit the item and forget about it. Then the collections bills and calls started. I'm pretty sure they could be subject to a class action lawsuit for their practices
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June 2022 by Karen Dahl
Woman Within practices "bait and swritch" type practices. In December, 2021, I received my order but no packing slip was inside. I called them and requested a copy because it must be submitted in order to receive the reimbursement check for the Shipping Charges and 10% back on purchases through their Rewards Program, for which I paid to belong. [I did cancel my membership at the end of January 2022, as I wouldn't be ordering anything and did not want to pay the monthly fee to belong to the Program.] The copy arrived in January and I sent it in. By early Spring, I'd still not received a check. I called and was told they never received it. They instructed me to resubmit it. I did. I waited and still no check arrived. I called, again, and was told that there were no dates on THEIR copy! And that they "threw it out". There clearly were dates on their copy. For the third time, I was instructed to resubmit the paperwork. I asked to speak to a Supervisor. I was then told my case would be sent to the Escalation Department for review. She also said that I should get a credit issued to me. I objected and insisted that I receive a Refund Check, as I'd always received when I ordered from them. She told me that I would get a call in 2-3 business days. They never called me. Instead, they sent me an email which stated that they issued me a store credit! I clearly stated that I wanted the Refund Check, which was what I'd always been sent in the past and it was the policy when I joined. I was not advised that it was changed or I'd not have joined the Program.They owe me a check for the full amount, NOT a store credit. Attempting to change their policy, after the fact, in a Reward Program for which I joined and paid a membership fee, is not how a reputable company operates or treats customers, not to mention that I've been having to deal with this issue for six [6] months, trying to get the money that I was owed! It is completely unacceptable.As a long time customer [15+ years] I am deeply disappointed in them. I will no longer shop with them, nor will I recommend them to others.
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June 2022 by Priscilla Gomez
This place is a joke. The janitor got busted for drinking on the job. Had a open alcohol container in car. My friend works there and is quiting soon.
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June 2022 by Omar G.
The company that only cares about making money and doesn't care about their customers. I've seen it with my own eyes. I had worked there before and trust me they don't give a s*** about their customers. Only sell sell sell, sell addons, sell gift cards, sell a 20% customers choice, sell the credit cards, sell members rewards program. Pour customers want to buy what they want and that's it. Associate's are obligated to sell you everything. It's a shame that still are thousands of people still shopping there and getting incorrect orders, not getting packages on time, charging way to much for shipping and on top having to pay for returns If you want to fight to the cause; call and order and tell the representative that you don't want any offers at all. And if you want to ask only for 1 item and get everything else with an additional discount and don't take any offers for the rewards membership. It's all a scam to get more money if you. Even if they offer you a free trial. Don't take it. FREE SHIPPING COUPONS WWSHIPPING2022 RDSHIPPING2022 KSSHIPPING2022 BHSHIPPING2022 CASHIPPING2022 You are welcome if you need more tips. Hmu
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March 2022 by Billy Doom
The supervisor or manager hangs up on purpose and pretends to not hear me sounds like the guy is high also they do find ways to scam over around the business some people can’t read in small fine print this company is a joke my friends work here too never order back order items they make you wait like 3-12monthe for a freaking shirt and their products come from China who support Russia can you believe this?!
