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September 2023 by Patrick D.
Back to Home Depot looking at smart lighting Miko is helping to figure ideal wattage and eco smart lighting. It is amazing the technological advancements that have been made in smart lighting. You know have Wi-Fi full color LED that changes color with different programs to make a room atmosphere change.
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August 2023 by James Conner
All you need for the next season!?
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August 2023 by Araceli Conner
All that I need for my next project.
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June 2023 by Miguel R.
terrible customer service.no one helps you there, i go and try to get some planks cut and i ask 3 different people to send some one to lumber to cut the pieces i need and nothing, 30 min just waste of time after a while i just left cause no one would help.now on my way to lowe's will never come back to home depot again.
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December 2022 by Michael G.
This Home Depot is awful. I went to buy keys and everything was awesome. Young lady was professional, quick and polite. I went to the register and the poor guy in front of me had two rolls of quarters and two dollar bills for a $22 purchase. The cashier did not know what to do about the rolls of quarters. She stood there on the phone, trying to explain it to people somewhere else in the store, and nobody seem to be able to help her. In the meantime, the poor couple trying to use the two rolls of quarters we're utterly humiliated, and the rest of the people in line are now very embarrassed. I went out to my car and got a 20 and I bought the rolls of quarters from the guy. But that's not the end.Then I tried to call Home Depot to complain. I was on hold for 20 minutes during which time two people came on and said that they would let me talk to someone I hung up and I called Home Depot's 1-800 number. They have four selections, none of which are for an unhappy customer... press this digit.Screw you, Home Depot. When you go under, I will not mourn the the loss. Do you have so many great employees and awesome customers and yet you treat everybody like shit because that's what the investment bankers tell you to do. For shame!
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December 2022 by Joyce P.
bought a garage door opener. retuned it .got refund for opener and installation fee but wont refund my warranty since 12/15.22 they say it a IT issue. its a bullshit issue. if you charge me all at the same time why cant you refund it all at the same time.
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May 2022 by Salinda P.
I was going to give this place a second chance. I really was. But when you call customer service and no one picks up, after running to the store and back and yet to discover that they have sold you an open box item (without any declaration that it is an open box item), that did not have the vital parts to it, tarred and dirty, at the REGULAR FULL $$$ price, while withholding the information that it is in fact open box; then they have asked for this seething review. I am sick of unethical business practices. I hope the manager reads this. I will now have to return this $425 item, drive up and down the road again, for the 3rd time, just to deal with this garbage.
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May 2022 by Misael Corral
has any body had trouble with repair service from home depot? Bought all my apliances there with insurance in case something broke. my fridge is not cooling. call home depot for service. They sent a garbage company a & e repair. They have made 3 apointments. 2 of them they didnt even show to my house. I didnt went to work waiting the technician. Finally they came and disasemble the freezer. The technician broke the freezer drawers. Now they fell. Some times I cant close the door. He left all scratched the drawers. There were some plastic pieces of the parts he broke left on the floor. I been waiting almost 3 weeks and no body answers to responde for the damages. home depot send the calls to the garbage company who left more damaged my refrigerator. The company doesnt even answer the phone. what am I suposed to do?
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April 2022 by Cindi G.
Came in to get backyard chairs, folding tables last minute for a party. This post is related to service, as I knew the products I was purchasing and they were readily available. 90% of the staff was standing around, no one asked if I needed any assistance as they were engaged in conversation with each other. This is the third time that I've been in and seen similar behaviors. At least when masks were required you could take off your mask inside and get some employee attention. Jess was the exception to this trend. She actively sought me out to ask if I needed assistance or was ready to check out and said she would be happy to them me at her register. Quick check out from there. Side note, I choose not use self check out, so hiring staff to stand at self check out is a weird business choice. Especially when they just chat with each other. *shrugs*
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March 2022 by Jim H.
What stood out was that I was buying sheet rock and was told that I wouldn't be given the 10% discount I usually get. That discount keeps me coming back. The cashier told me that certain items were not discounted for Veterans such as sheet rock and microwaves. As I am doing home renovations I guess I'll go to Lowe's where I am given that discount.
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October 2021 by Melissa G.
This afternoon we had gone in to buy some wood. We took our daughter who is autistic in with us because we did not have a sitter. We usually give her our phone and let her sit on the dolly. One of the girls up front near the lumber exit came and told us that for safety reasons to get her down and not let her on the dolly. Understandable but for her to just keep staring at us after, made me feel very uncomfortable. My daughter ended up throwing a tantrum so when we got to the cashier I decided to take her with me to the car and wait there for her father. She was screaming and crying and the Ignorant young woman who came to us continued to stare us down and talk about us to her coworker. The fact that I already have to deal with other people staring at us in the store while I deal with my daughter and then having to deal with an employee doing the same really sucks!!!!!!!!
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September 2021 by Cyndi Nelson
Went to buy a gas range and a microwave. I was in the department for 20 minutes, no one came to help me , finally I was looking around, and saw 3 employees laughing and talking at a desk. I asked ,what does it take to have someone help me ? This one guy says... well I just walked up, but I can help you and I said you know, never mind , I didn't appreciate the remark and I really didn't appreciate the fact that they were all too busy talking to help me. Then ,when up front to ask for a store manager, I was told, they don't have a store manager, they'd get me a manager. I waited a bit, but I couldn't wait any longer on the manager, so I left.
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September 2021 by Will Nieves
Absolutely zero customer service The assistant manager Luis extremely rude literally blames customers for his employees mistakes. Wow so nice how the general manager seems to be always on break or not In the store. Or are the employees lying
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September 2021 by George D.
This is my home store and the staff and people here are amazing. The pro desk really shines for contractors and I buy daily here for multiple companies and projects. This is an excellent store.
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July 2021 by Keri A.
It's the best hardware store with the best theme song this side of Texas. Posted by Jaden, age undisclosed.